Replies posted by lesielle

11 Replies

B
Contributor I
BakbertContributor I
asked in Campaigns and Flows

In Trigger products are not actualised

Same problem here but is not only about products but also LIST.When I try to filter the trigger with a list name, the names are not “updated” (it still reflect the original names) and is the same issue with products, they show the original name when they sync the first time even if I have resync data

3
L
Active Contributor I
1 month ago
L
Active Contributor I
lesielleActive Contributor I
asked in Integrations and Reviews

Prestashop integration problems and questions

I have solved the checkout reporting issue.It seems it does not work correctly in Multistore.Change the line 655 to correctly select the URL of each multistore:'baseUrl' => Tools::getHttpHost(true).__PS_BASE_URI__,  Regards

15
P
Contributor I
7 months ago
L
Active Contributor I
lesielleActive Contributor I
asked in Integrations and Reviews

Prestashop integration problems and questions

hi @David To  All is set up now at store level (that solved another problem that is not described here) No extra spaces Right now someone from the tech team is helping me, I will update here.

15
P
Contributor I
7 months ago
L
Active Contributor I
lesielleActive Contributor I
asked in Integrations and Reviews

Prestashop integration problems and questions

hi @Brian Turcotte  Some updates:It seems activity on the site works, at least partially. Detecting some users. However, myself I am an user and it is not detecting it even if I am logged in PS with the very same email that I am registered in Klaviyo. It does not detect started checkout either.I also solved my doubt about the script. YES, it is necessary to install the script even if we install the module, if not, it will not show for example pop upsAbout your last message:I followed your advice and now it saves the keys on each store.  Actual situation. I still have the issues 1, 2 and 3 of my initial post :S

15
P
Contributor I
7 months ago
L
Active Contributor I
lesielleActive Contributor I
asked in Integrations and Reviews

Prestashop integration problems and questions

I am new in Klaviyo but I think it could be that the dashboard could be showing data related to the performance of the EMAILS, and the others are simply data from your store.For example, Imagine you still did not send any email but your customers order anyway so in the dashboard (look that it says flows and campaigns) may appear zero.Maybe it is an explanation for your case?

15
P
Contributor I
7 months ago
L
Active Contributor I
lesielleActive Contributor I
asked in Integrations and Reviews

Prestashop integration problems and questions

hi @Brian Turcotte Yes, I have done all the steps.  My store is a multi-store environement.Thanks!@JavierJi there are some steps in addition to install the module. Follow them here: https://help.klaviyo.com/hc/en-us/articles/360054551492In my case I have some metrics, it is just, not all of them and also syncing problems Regards

15
P
Contributor I
7 months ago
C
Contributor I
chloelongsoupContributor I
asked in Lists, Segments, and Profiles

Segment by page viewers

hi @David To any idea how to make “page you wish to track” dynamic so it register each page visited?

11
David To
Klaviyo Employee
1 year ago
C
Contributor I
chloelongsoupContributor I
asked in Lists, Segments, and Profiles

Segment by page viewers

thanks again @David To , I saw that, but in the “viewed page” i need to put the URL i want to track. That means, If I am understanding correctly, that I have to add one specific page there (if that script would register each page, would be what I look for).What I need is to track all pages being visited by a user like in Active Campaign, without the need to add a code for every page I want to track. Not sure I am explaining well what I need...

11
David To
Klaviyo Employee
1 year ago
C
Contributor I
chloelongsoupContributor I
asked in Lists, Segments, and Profiles

Segment by page viewers

Hi @David To, I know to installed it but that code sems to identify a specific page “about us” for example. If I add that code to the header will trigger each time and that do not provide valuable information, it would, at maximum inform how many pages has visited someone, but not which ones.Do you know how that code would be “filled” with the url itself”. So the code trigger each time but assign a different identification to each page that the user visits.

11
David To
Klaviyo Employee
1 year ago
C
Contributor I
chloelongsoupContributor I
asked in Lists, Segments, and Profiles

Segment by page viewers

Hi @David To thanks for the suggestion. I saw that guide but that method is not very flexible and need to tag page by page… Thanks anyway and hope Klaviyo will include this feature in the future.

11
David To
Klaviyo Employee
1 year ago
C
Contributor I
chloelongsoupContributor I
asked in Lists, Segments, and Profiles

Segment by page viewers

interested in this too! People visiting specific pages may have things in common to trigger specific automation flows for example. agree with @brmarketing I also come from AC and this was something we used A LOT! 

11
David To
Klaviyo Employee
1 year ago

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