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Replies posted by jdannydavis

7 Replies
J
Problem Solver I
jdannydavisProblem Solver I
asked in Analytics and Deliverability
Why are my mac.com emails bouncing?

Thank you Taylor! Yes, I have read the referenced question at the bottom of your reply. My answers to your previous questions:-It appears to soft bounce all Mac.com addresses, and I as far as I can tell, no others result in a bounce. Mailboxes are not full, those addresses work fine otherwise and are used daily.-These are not results from extensive research, only my own emails & a few others in my circle.-It is a fairly new, free account. I have another paid Klaviyo account, but I haven’t had this problem with that one.-Have not done any campaigns at all with this account - so far, I’m only using it for the embedded form. So I don’t know what it would do when sending a campaign.-What is bouncing is the welcome email in a flow I created for that purpose. There’s only one email, one notification, and one welcome SMS in the flow. The SMS and notification both work fine - only the welcome email gets soft bounced, and only from any Mac.com address.I re-created the flow from scratch, tri

4
A
Contributor I
2 years ago
J
Problem Solver I
jdannydavisProblem Solver I
asked in Campaigns and Flows
Adding to a Live Flow

Wow thank you for such a comprehensive answer! I’m glad to have such good info on flows vs campaigns.However, I need it to start with volume 1 when someone joins my master list. So does that mean flow is the better path?Also, I’d still love to know: if I add content to an active flow, will someone that already triggered that flow (& is receiving the emails) receive the new content when it progresses to that point?Thanks for this help!

3
Brian Turcotte
1 year ago
Julia.LiMarzi
Klaviyo Employee
Julia.LiMarziKlaviyo Employee
posted in Sign-up Forms
Get notified when someone fills out a form

Hi - I’d like to add the $source value to an email notification I send myself, so I know which form was filled out. How do I do that?Things I’ve tried:$source{{ $source }}{{ source }}sourceWhat is the correct method?

10
S
Contributor I
10 months ago
Julia.LiMarzi
Klaviyo Employee
Julia.LiMarziKlaviyo Employee
posted in Sign-up Forms
Get notified when someone fills out a form

Ah, perfect! Thanks so much for the reply!

10
S
Contributor I
10 months ago
J
Problem Solver I
jdannydavisProblem Solver I
asked in Campaigns and Flows
Flow Notification Email Not Available

Hey Stephen, Thanks so much for taking time to answer! I did try the “remove and re-add,” but my address still shows up with a red X. I don’t think I changed anything, but I redid my contact just in case It’s my own personal email I can’t add, which is also the master email address for the account.It also applies to all flows - somewhere that address is disabled, but I’m at a loss where to look! Thank you for the article - I did try! Is there some other location the email address needs to be removed & redone other than the left panel of the flow configuration, like below? I can’t delete it from the popup window below - if i type it in where it says “enter an email, it loads it with the red X just like the popup window there. Thanks for reading, sorry for such a long explanation! 

7
stephen.trumble
Community Manager
7 months ago
J
Problem Solver I
jdannydavisProblem Solver I
asked in Campaigns and Flows
Flow Notification Email Not Available

Okay thank you! Here’s some further info:It’s my own email. I’ve used it multiple times testing forms, etc. so I think I went in & deleted those fake profiles, which may be what caused it.Since then, I re-registered myself, it all looks good (screenshot below) I’m guessing all opt-ins are in place if it says I’m registered for emails & for SMS?I just can’t seem to get it to see the new version of my profile so that the email is available for notifications. 

7
stephen.trumble
Community Manager
7 months ago
J
Problem Solver I
jdannydavisProblem Solver I
asked in Campaigns and Flows
Flow Notification Email Not Available

Hey Stephen thank you so much - late yesterday something updated in the whole system - the interface looks completely different, the panel switched sides, and it fixed the problem. So I don’t know, maybe it was in the process of updating or something. But then I deleted & saved & re-added like the page you sent me said, and it worked.So, thanks for your time! I’m good now hahaDanny

7
stephen.trumble
Community Manager
7 months ago
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