Topics started by Alipearl

10 Topics

A
Contributor II
AlipearlContributor II
asked in SMS

why it keep showing "Failed to deliver SMS"?

 

3
StefanUE
Expert Problem Solver II
1 month ago
A
Contributor II
AlipearlContributor II
posted in SMS

Hurry! Hurry! Hurry! Need Help! Pls pass validation of our free number ASAP!

Need Help!We already registered the toll free number many days, we need to send message to subscribers in a hurry, Pls pass validation of our free number ASAP! 

1
Taylor Tarpley
Community Manager
5 months ago
A
Contributor II
AlipearlContributor II
asked in Accounts and Settings

Why is my account Disabled

Why is my account Disabled? We can’t use it, Please HELP, Thank you!

2
Taylor Tarpley
Community Manager
1 year ago
A
Contributor II
AlipearlContributor II
asked in SMS

why can't i send SMS

I'm confused, why I want to send SMS, I choose the quantity to send, but the final display quantity is 0， nothing. So I question your tools, after all I spent a lot of money on your tools.Please solve the problem as soon as possible！ 

1
Dov
1 year ago
A
Contributor II
AlipearlContributor II
asked in SMS

SMS API documents

Hi, We need the SMS API documents, please send it to us.Thank you Very Much, waiting for your reply.

1
stephen.trumble
Community Manager
1 year ago
A
Contributor II
AlipearlContributor II
asked in Accounts and Settings

How can I lower the standard of the plan before the next month's automatic deduction?

I would like to lower the standard of the plan before the next month's automatic deduction，I don't want it to automatically charge so much money, and want to modify my plan before the charge, what should I do?

1
Taylor Tarpley
Community Manager
1 year ago
A
Contributor II
AlipearlContributor II
asked in Accounts and Settings

Address

Hi, If I want to change the address of our Klaviyo account, will the address change affect the normal use of our account?

1
stephen.trumble
Community Manager
1 year ago
A
Contributor II
AlipearlContributor II
asked in Accounts and Settings

Account Disable

The Klaviyo account is disabled before we do anything, which makes us inexplicable.Why account is disabled after we paid???We have sent many emails to customer support, Nothing helps from the current situation. We also called the number on your website and chat online for help， ALSO they did not help either.We don’t want to pay to a company that can’t even be bothered to help it’s customers.If our Klaviyo account cannot become active within one business day, can you help return the money to us?Looking forward to your reply.

1
David To
Klaviyo Employee
1 year ago
A
Contributor II
AlipearlContributor II
asked in Accounts and Settings

Our Klaviyo Account Disable, No one help us, Urgent

We have replied the email from Klaviyo, But our account still Disabled, please help us ASAP!!!

1
David To
Klaviyo Employee
1 year ago
A
Contributor II
AlipearlContributor II
asked in Accounts and Settings

Why is my account disabled?

We haven't started to do anything, but the account is disabled, which makes us very troubled

3
A
Contributor II
1 year ago

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