Topics started by TTG2023

4 Topics

T
Contributor I
TTG2023Contributor I
asked in Integrations and Reviews

Phone numbers with Facebook and Google Integration

We have many customers (over 90k) for which we only have name and phone number and I’d like to set up the integration with Google and Facebook to serve these audiences. Has anyone been able to do this with phone numbers and not email? There is an encrypted email address that we have, but we DON”T want the ads platforms to build an audience on these emails, rather to ignore them and use the phone number instead. Any ideas?

3
Brian Turcotte
Community Manager
10 days ago
T
Contributor I
TTG2023Contributor I
asked in Developer Group

Matching customers by phone number as email changes

We have a custom API with klaviyo to our site. We have orders that come in through different sales channels and each sales channel sends an encrypted email address @saleschannel.com. However, we do collect the customer’s correct first name, last name, and phone number. But when that same customer comes back and buys direct with their real email address, it creates a new profile. Is there any way I can use a webhook to match phone numbers to update these profiles with the actual email address so we can see their whole sales history, with all channels included?

1
Brian Turcotte
Community Manager
1 month ago
T
Contributor I
TTG2023Contributor I
posted in Integrations and Reviews

What's Possible with GA4?

Who has gone down this road? We have a custom integration with our server API. We have over 500k profiles in klaviyo. We use GTM elsewhere (not for klaviyo). How much is possible to pull in to GA4 from klaviyo? Can it be connected directly or do I need zapier or something similar?Basically I want to have a full integration between the two. I want to see klaviyo information within User Explorer in analytics. I want to see the whole user journey and mine the information to build more robust dashboards than creating segments in klaviyo can give me.We have all the resources - a analytics agency to build the dashboards and dev team to implement whatever we need - I just can’t find any information on what is possible.Any ideas?

1
Brian Turcotte
Community Manager
10 months ago
T
Contributor I
TTG2023Contributor I
asked in Campaigns and Flows

Date Triggered Flows When the Date is Nested in the Product

Hi hoping someone can help! This one is complicated :)We sell tours and activities and have over 250 of them. For example, Eiffel Tower tours. Each tour has multiple dates and times to choose from upon booking. I want to be able to send a series of emails to people that book our tours after they book, but up until their tour begins. Some people book 2 days in advance of their tour (I’d like to send them 1 marketing email); some people book 2 weeks in advance of their tour (2-3 marketing emails); some people book 2 months ahead (6-8 emails) and some people book 6 months in advance, etc. etc.The start and end dates and times are nested under the “ordered product” metric when imported into Klaviyo. This is because people may order multiple tours/products with different start dates and times. So “ordered product” is the trigger and the dates are the filters/splits. I want to say start time is “between 7 and 30 days away” but I can’t because the only option is to treat the dates like text a

3
Dov
1 year ago

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