Topics started by ansc

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anscContributor I

asked in Accounts and Settings

Are contacts add to Klaviyo if they don't mark the accept marketing opt-in at checkout?

Hello, We think our contact list isn’t growing fast enough due to the accept marketing opt-in at checkout not automatically selected - we have just updated this. We want to know if the customers that have shopped previously but not selected accept marketing were still added?

1 year ago

anscContributor I

asked in Campaigns and Flows

What Trigger Filters and Flow Filters do I need to use to send customer to particular product survey?

Hello, I am setting up my 3 x Buyer Series where I would like to invite the customer to complete a survey about the product they have purchased and used 3 times. The surveys are unique to the product so I need the recipient and email contents needs to be unique to that product. Someone has placed an order 3 times overall time The order included this product 3 times overall time Send particular email I hope that makes sense! Thanks for any advice!

1 year ago

anscContributor I

asked in Campaigns and Flows

Multiple Items in Check Out Replenishment Button

Hello, I am setting up our Post Purchase 1 x Buyers Flow which will include a 'Want to restock email'. I have tried setting up a button that will take them to the checkout with the same (multiple) products included but it's not working. This is the advice I was following but I keep receiving an error. Any advice would be much appreciated. Thanks!

1 year ago

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