Topics started by Basil

4 Topics

B
Contributor I
BasilContributor I
asked in Lists, Segments, and Profiles

segment merge

Hey, got a technical question on segments!I have a 30 day engaged segment and a first time buyer segment.I want to email those who fit the criteria for both.Do I have to create a separate segment with that criteria,Or is there a way to email the profiles that exist in both of these segments, while excluding the profiles that live in just one of the two?It's kinda pointless to ask since creating a new segment would work just fine... I'm just curious to know.

1
Kylie W
Partner - Silver
11 months ago
B
Contributor I
BasilContributor I
asked in Analytics and Deliverability

Warming process advise

Hey! I’ve got a question on the process of warming up when migrating from another ESP. I understand the whole process of incrementally increasing the amount of people you send to over a month, starting from your most engaged segment, but my question is on flows. Does the warming process only include sending campaigns or can I set up basic flows like welcome, customer thank you and abandoned cart from the get-go while running the warmup campaigns?

3
David To
Klaviyo Employee
1 year ago
B
Contributor I
BasilContributor I
asked in Email Templates and Coupons

Image deliverability issues

Hey!As an aspiring email marketer, I’m practising my template designing skills by recreating emails of another brand that I like and sending them to a hotmail and a gmail account of mine to test the deliverability.Aside from the fact that they always land in the spam folder, I am particularly troubled with the innability of the pictures to show on the hotmail account. Even the logo! All I receive is emails with just the text parts, although the colours and the blocks of the original email are still on point. It’s like someone just removed the images… All I can think of is that it might be because I take these images directly from the other brand’s website without any authority to do so… Is that valid?And if it is, then how does it differ from having a client give you pictures from a file of their own? Wouldn’t it be the same?

4
Spark Bridge Digital LLC
Partner - Gold
1 year ago
B
Contributor I
BasilContributor I
asked in Analytics and Deliverability

Background image and deliverability

Quick question! Does having a background image harm my deliverability? I know that an email only consisting of an image might easily end up at the spam folder, but I’m wondering if it’s the same for background images, sice they take up the whole space of the email. There’s still text and other content blocks on top of it though...

3
inboxingmaestro
Partner
1 year ago

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