Topics started by worcestershiresauce

3 Topics

worcestershiresauce
Active Contributor I
worcestershiresauceActive Contributor I
asked in Campaigns and Flows

Is there a way to automatically suppress Sunset recipients who didn't engage?

I set up a flow to remove thousands of unengaged profiles so my client wouldn’t have to include them in billing.But chose the wrong rule at the end of the flow, so it hasn’t actually suppressed them...It was the closest option to “suppress” I could find, and of course I presumed that Klaviyo, the leading ESP, wouldn’t encourage me to do a Sunset flow to clean my list without mentioning that for the “automation” to work, there would be parts of it that were NOT automated and must be done manually.Went to ask the community how to make it automatically suppress and only then learned from 2 posts  that such an option doesn’t exist.Let me check the date… yep, it’s 2024.Have I missed something??? Is there truly no automation that unsubscribes contacts without my participation??And is there a way I can find the contacts who’ve already passed through so I can turn them into a list and suppress them?Posts I reference:Apologies if this post reads as frustrated and cynical. But I am incredulous,

6
bluesnapper
Partner
26 days ago
worcestershiresauce
Active Contributor I
worcestershiresauceActive Contributor I
posted in Show & Tell

Which Social Platform Do You Spend Time On To Get Ecommerce Advice For Your Store?

As an e-commerce store owner or employee, which social media platform do you most often spend time on to get advice and content about growing and marketing your brand, and to find new people/advisors to learn from?If you want, you can also share your fav accounts to follow :)

7
worcestershiresauce
Active Contributor I
7 months ago
worcestershiresauce
Active Contributor I
worcestershiresauceActive Contributor I
asked in Lists, Segments, and Profiles

How to bulk update profile properties , & without wiping out existing data?

We sell a STEM product and have different kits depending on whether you’re a grandparent buying it as a gift for a grandchild, or a teacher purchasing a kit suited to their kindergarten.We’re wanting 1 master list, and to segment that by different verticals that use our products. Our list size is around 5k contacts.We want segments such as “gift buyers,” “kindergarten teachers,” “primary school teachers,” etc.I’m lost as to where to start, have tried to look into tags, segments, properties...So far I suspect it’s best to create custom properties?But I can’t see how to bulk add properties to existing profiles.Do I need to export our list, add the new column/property, then re-upload? I’m so worried it will override the existing profile of each email address!!! But am OK with manually going thru the exported spreadsheet and updating each contact if that’s the best way to do it and it won’t affect other existing profile data when we re-upload.And do I understand right that once we’ve uploa

12
David To
Klaviyo Employee
8 months ago

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