Topics started by Oliver.T

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Oliver.TContributor I

asked in Integrations and Reviews

Need Help With Treeapp Klaviyo Integration

Hello! I need some guidance with integrating TreeApp into my Klaviyo account and testing the flows.Here's what I've done so far:Connected TreeApp in the backend Created a flow with the "Placed Order" trigger Set up a webhook with the TreeApp key using this code: { "quantity": 1, "profile_id": "{{person.KlaviyoID}}" } Now, I have a few questions:Is this code correct for planting one tree per order using TreeApp? How can I test and send the TreeApp flows to see how they look? Do I need to design my own template for this? Are there any additional steps or configurations required in Klaviyo for a seamless integration?Your guidance would be greatly appreciated. If you have any resources or documentation that can assist me, please share them.Thanks in advance

11 months ago

Oliver.TContributor I

asked in Email Templates and Coupons

Questions about Klaviyo Confirmation

Hello everyone!I have a few questions regarding Klaviyo confirmation emails that are sent to customers. I have attached screenshots of the email my friend received and my live template, and I noticed that the template looks different from what I had designed. Specifically, the logo appeared with a black rectangular box when the full background should appear black all the way, which may be due to his user interface being in dark mode. Is there a way to adjust this issue or should I redesign the template completely so that it is compatible with both dark mode and regular white mode? Furthermore, the color appears slightly different on his email, and I am not sure why.I also wanted to ask for some advice on whether I should remove the standard "Thank you for your order" email sent from Shopify since I already have Klaviyo on all my confirmation emails. Any input on this would be greatly appreciated!

1 year ago

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