Topics started by jules.moradi

4 Topics

J
Contributor I
jules.moradiContributor I
asked in Lists, Segments, and Profiles

Why is this profile suppressed?

Hi all, I have a suppressed profile on my list and I can’t see why it’s suppressed. The person didn’t unsubscribe. It’s listed as ‘user suppressed’. I’ve only ever used Klaviyo so it can’t be from a third party email provider as suggested in Klaviyo’s (unhelpful) help article. This is the person’s activity list: Active on site Actions Nov 26, 2023, 6:22 PM GMT+10 See more Subscribed to "Subscribers" That’s all. Can anyone explain why this email would be supressed and what I can do? The option to unsuppress has a warning about harming my deliverability - should I ignore that warning and unsuppress it?Thanks, Jules

1
bluesnapper
Partner
5 months ago
J
Contributor I
jules.moradiContributor I
asked in Sign-up Forms

How to change which list a subscribe page feeds to

Hi all, I'm new to this with a very small list. I've had a wooden QR code sign made that links to my ‘subscribe page’ for my master list, which is hosted by Klayivo (not an embed form). The wooden sign is for use in person at market stalls. Now I've realised that I should have created a list of subscribers, and had the QR code sign feed to a subscriber list instead of my master list.I've changed where the embed form on my website feeds to, but I can't see any way to change where the subscribe page feeds to. Is there any way to change this? If not, what do you recommend, aside from having the wooden sign re-made?Thank you, Jules

2
J
Contributor I
6 months ago
J
Contributor I
jules.moradiContributor I
asked in Campaigns and Flows

How to add a tag for a product that a customer bought

Hi all, Is there a way to add a tag for the product or products that a customer bought in their last recent purchase? It’s for a flow triggered by a purchase.Thanks!Jules

4
Omar
Partner - Platinum
6 months ago
J
Contributor I
jules.moradiContributor I
asked in Sign-up Forms

How to edit in-person sign up form hosted on Klaviyo

Hi!I’ve created a sign up form that’s hosted by Klaviyo (not an embed form) to use at market stalls, and I’ve had a QR code sign made with the URL. Now for the life of me I cannot find anywhere how to edit that form. I found it once and then closed the tab and now I can’t find it again. I’ve been looking everywhere. Please help!To clarify, this is the form with its default settings (it’s hosted by Klaviyo; it’s not a page on my website): https://manage.kmail-lists.com/subscriptions/subscribe?a=SGwjAi&g=SZ2kPmHow do I edit this??Thank you!Jules

2
J
Contributor I
6 months ago

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