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Topics started by Yogatoday

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YogatodayContributor II

asked in Sign-up Forms

Shopfiy 2.0 & Klaviyo Pop-up not working

I am at a loss to why the klayivo pop-up in not working. We upgraded our theme and realized the pop-up was not working. As we are on 2.0 I used the new amp embed but its not getting triggered. I even added back the code in the theme but still did not trigger. I checked to make sure we were tracking and we are. I cleared cookies and tried in Incognito.

1 month ago

YogatodayContributor II

asked in Campaigns and Flows

All my flows have stopped working - 2 weeks

All my flows have stopped working. We upgraded our shopify theme. We added in the new klayivo js but nothing is working. Flows are welcome (pop-up in not working). Abandonment, back in stock, and thank you for your order. I checked integration tracking but that is working and customer data is coming in. As something changed between shopify and klayivo? I am thinking this is tracking.Cheers,Sharon

1 month ago

YogatodayContributor II

asked in Sign-up Forms

pop-up not showing

Where are you supposed to put this code for pop up forms. Its so crazy that Klayivo does not put this some where. We are on shopify 2.0. The form says its live but its not. We added the below code to custom HTML in the theme but then shows on our web side as code?? We have added the app and added our api code. We have added in the klayivo.js. window._klOnsite = window._klOnsite || []; window._klOnsite.push(['openForm', 'XZqiMK']); I have never been more frustrated with Klayivo as I am right now.

1 month ago

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