Topics started by multimerce

5 Topics

multimerce
Partner - Gold
multimercePartner - Gold
posted in Campaigns and Flows

Flow actions: Commentary [Feature request]

Hi all,We set up complex automations (flows) which require us to take notes on why things have been set up this way instead of another. This is crucial also for briefing collaborators.It would be great to allow comments/notes on the flows, by simply dragging and dropping them wherever we want.Here’s an example on how the UI could look like:It can provide valuable information for the client or the marketing team.This should be an "easy" feature.If you want to provide additional value, you can:Add the username of who added the comment. Allow for threaded comment replies from other users.​​​​​​​  Thank you,Alex

1
stephen.trumble
Community Manager
2 months ago
multimerce
Partner - Gold
multimercePartner - Gold
posted in Accounts and Settings

Account notification email issue [Feature request]

Hi Klaviyo team,I am a Klaviyo partner and have access to over 20 Klaviyo accounts.When Klaviyo sends an account notification email, they do not specify the account name and ID. This makes it impossible to understand which account the notification is related to. Example: Can you please add the Klaviyo account name and ID to either the email subject or email body?We have reported this issue multiple times, but even after a year, no progress has been made Thanks!Alex

2
multimerce
Partner - Gold
2 months ago
multimerce
Partner - Gold
multimercePartner - Gold
asked in Developer Group

Back In Stock API for multiple custom catalog feeds

Hi, we’re trying to subscribe users to BiS (Back in stock) via API, however, it’s not working.We have 100+ custom catalog sources, so our code specifies which catalog and variant to match. The variable “studio” matches the correct catalog, in this case “Example” will match catalog https://www.klaviyo.com/catalog/sources/31134input:email: example@website.comvariant: 12345platform: apia: ABCDEstudio: Example code:const url = "https://a.klaviyo.com/onsite/components/back-in-stock/subscribe";const studioToId = {  "Example": "31134",  "Example1": "31135",  "Example2": "31136",  // Continue list here};const id = studioToId[inputData.studio];const data = new URLSearchParams({    a: inputData.a,    email: inputData.email,    variant: `$custom:::${id}:::${inputData.variant}`,    platform: inputData.platform}).toString();fetch(url, {    method: "POST",     headers: {        "Content-Type": "application/x-www-form-urlencoded"    },    body: data}).then(response => response.json()).then(data =&

2
multimerce
Partner - Gold
8 months ago
multimerce
Partner - Gold
multimercePartner - Gold
posted in Campaigns and Flows

Flow triggers - Issue & Solution (Ideas)

Hi all,I'd like to address an issue we're currently experiencing with one of our accounts and propose a great solution. Unfortunately, the current capabilities of Klaviyo do not support this feature yet, but we hope they will implement it in the future.Issue:At the moment, date triggers in flows are only available for profile properties, such as birthdates, and not for nested date variables in event triggers, such as the event date of a purchased ticket.This limitation prevents sending reminder emails or SMS notifications for products/services scheduled for today, tomorrow, or X days from now.Another drawback of using date triggers based on profile properties is that the most recent product/service purchase replaces the old value. So, if I buy a ticket today and another one tomorrow, my date property will only reflect the most recent purchase. Solution:The date trigger flows already have this fantastic functionality, but it is currently limited to profile properties. Extending this fun

1
stephen.trumble
Community Manager
9 months ago
multimerce
Partner - Gold
multimercePartner - Gold
asked in Integrations and Reviews

Custom metric API issue

Hi there,I need some help understanding Metrics & events.I am tracking custom events such as “Lead” via GTM and KL Track API.These events appear under Metrics > API and have the same icon as all the other Klaviyo ones (e.g. Active on site).How can I build custom event with my branded icon?  

1
Brian Turcotte
Community Manager
11 months ago

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