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multimerce
Partner - Gold
Partner - Gold
February 12, 2024

Account notification email issue [Feature request]

  • February 12, 2024
  • 2 replies
  • 98 views

Hi Klaviyo team,

I am a Klaviyo partner and have access to over 20 Klaviyo accounts.

When Klaviyo sends an account notification email, they do not specify the account name and ID. This makes it impossible to understand which account the notification is related to.

 

Example:

 

Can you please add the Klaviyo account name and ID to either the email subject or email body?

We have reported this issue multiple times, but even after a year, no progress has been made

 

Thanks!
Alex

    This topic has been closed for replies.

    2 replies

    Taylor Tarpley
    Community Manager
    Community Manager
    February 12, 2024

    Hi @multimerce

     

    Thanks for sharing your feedback with us! 

     

    I can see how this can be confusing, I will be sure to share this piece of feedback with our team! 

     

    Thanks for participating in the Community! 

    -Taylor 

    multimerce
    Partner - Gold
    Partner - Gold
    February 12, 2024

    Thank you @Taylor Tarpley 

     

    This should be an easy fix for the team!