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pratik-choudhariContributor I

Developer Group

Flow Reporting API and UI discrepancy

I am trying to use reporting API to get the same values as the dashboard.I am getting 100% match for campaigns but not for flows.API: https://a.klaviyo.com/api/flow-values-reports{"data": {"type": "flow-values-report","attributes": {"timeframe": {"start": "2025-03-01T00:00:00-04:00","end": "2025-03-31T23:59:59-04:00"},"statistics": ["conversion_value"],"conversion_metric_id": "VYi3ed",}}} I have tried lots of trial and error, it never matched 100%

obviyoProblem Solver I

Developer Group

Why is the flow updated time that comes back from api different from ux

When I do a flow api query against a site I notice that the updated time differs from what I see in the flows dashboard. How can I ensure that the updated time I show matches what is shown in the flows dashboard. Am I using the wrong field or something else there?

David_LContributor I

Developer Group

Embedded forms on Wordpress - still a major issue!!!

I have just tried to embed a form on my Wordpress / Woocommerce site - nothing weird about that, after all Klaviyo keeps telling me to build my list.So, why does the embed code not work? Not just for me, but scrolling through countless posts in this forum, it seems that this has been an issue for years. And yet still there is no fix, and no one from Klaviyo ever seems to respond with a definitive answer. I pay over £1000 a year for Klaviyo, yet it fails the simplest of tasks. With no help from the Klaviyo support team.Anyone got any suggestions on how to get a form to apear on a landing page, or a recommendation for replacing Klaviyo?

starsupportContributor I

Developer Group

Simple webhook or custom api for subscription for consent status change?

I’m looking for some advice with a Klaviyo flow + webhook/api.Here’s what we want to happen:We currently have a "subscribe" button which customers click, and once they do that, it changes a custom property in their profile. This will add them to the "trigger" list shown below. From there we need this:Trigger: Added to Email Subscribers_Klaviyo Consent Button listAction #1: Update consent status to green (subscribed)Action #2: Add them to a listIs it possible to do this within Klaviyo with a webhook? Or do we need an api and to deploy this on a server?

DSedContributor I

Developer Group

Back in Stock code snippet for Broadcast Theme

Hi,I am trying to integrate Back in Stock code snippet into Shopify shop built on Broadcast Theme. The solution from the Klaviyo guide worked perfectly on 5.8.3 version of the theme, however, after upgrading it to 6.1.0 version, unfortunately, Back in Stock code snippet stopped working.Would appreciate any help in resolving the issue.Thanks

shanermpProblem Solver I

Developer Group

Segment Building - Retargeting

Hi Klaviyo Community,I’m in need of some help. My goal is to build a segment that targets customers who purchased a sample size in a specific category but never purchased a larger size of said sample in this category. This segment would then help us target those customers. I built out the segment definition, but think I’m doing something wrong as I keep getting a “0” or profiles that I can preview and see are wrong. Here is what I currently have. Any suggestions or recommendations to accomplish my above goal? What am I missing?Thanks in advance!

slagaNew Member

Developer Group

Help with connecting an api to Unity Game Engine

Hello everyone! im a game developer and i am making a game for a client that uses klaviyo for subscriptions. now i have handled api requests through unity before but i cannot link it to my account here to see if it works.Here is my code through Unity that calls a Post request private IEnumerator SendData() { WWWForm form = new WWWForm(); form.AddField("email", emailField.text); // this is the email entered in the UI of the game form.AddField("api_key", "my_api_key_here"); UnityWebRequest www = UnityWebRequest.Post("https://a.klaviyo.com/api/v2/list/{LIST_ID}/subscribe", form); yield return www.SendWebRequest(); if (www.isNetworkError || www.isHttpError) { Debug.Log(www.error); } else { Debug.Log("Registered"); } Debug.Log(emailField.text); }} like this i get a 404 and i dont know if im doing something wrong with the url. to be honest i have tried it with mailchimp since this

MelodyKlaviyo Employee

Deutschsprachige Gruppe

Our first training in German is here!

To all our German speakers out there:Es ist soweit: Das erste deutschsprachige Training von Klaviyo kommt! 🇩🇪 Hallo, ich bin Melody, Customer Education Specialist bei Klaviyo 🙂 Bei "Erste Schritte mit Klaviyo" zeige ich dir, wie du mit unseren Best Practices das Potenzial von Klaviyo voll ausschöpfen kannst! Und weil wir alle Listen lieben 😉 , gibt es eine Checkliste zur Kontoeinrichtung und die Erste-Schritte-Checkliste noch dazu.So kannst du sofort mit Klaviyo loslegen! Das Training deckt folgende Themen ab: IntegrationenAnmeldeformulare, FlowsKampagnenListen und Segmentesowie Nächste Schritte. Wann?Am 29.4. um 11 Uhr 🤠 Hier ist der Link:https://lnkd.in/eR75-vhC Ich freue mich schon, dich dort zu sehen!

SebastienAubeContributor I

Developer Group

Unable to bulk subscribe profile,

When making a call to the profile-subscription-bulk-create-jobsI get error “Duplicate email subscribe found” POST https://a.klaviyo.com/api/profile-subscription-bulk-create-jobs Accept: application/vnd.api+json Authorization: Klaviyo-API-Key **** Revision: 2025-01-15 Content-Type: application/vnd.api+json{ "data": { "type": "profile-subscription-bulk-create-job", "attributes": { "custom_source": "NA", "profiles": { "data": [ { "type": "profile", "attributes": { "email": "johndoe2025041605@example.com", "subscriptions": { "email": { "marketing": { "consent": "SUBSCRIBED", "consented_at": "2025-04-16T12:03:46.8339052-07:00" } } } } } ] }, "historical_import": true }, "relationships": null } } I get the following error. { "

costrutContributor I

Developer Group

SMS availability in more EU Countries and possible Whatsapp integration

Hello community,I am interested wether or not any of you have been needing SMS availability in EU countries other than the already supported ones. 1.) For our clients, we would love to see SMS availability for Romania and Estonia. Is Klaviyo working towards this? Is this in the to-do list of the platform devs? And for marketers, what EU countries do you wish were available for SMS?2.) Is Klaviyo working on bringing Whatsapp integration to the platform? I would love to have Whatsapp available for transactionals and campaign messaging to have everything in one place and make Klaviyo truly the best omnichannel marketing tool.Really looking forward to hearing from Klaviyo regarding this and from the community regarding markets where you might want SMS available.

pratik-choudhariContributor I

Developer Group

Flow Reporting API and UI discrepancy

I am trying to use reporting API to get the same values as the dashboard.I am getting 100% match for campaigns but not for flows.API: https://a.klaviyo.com/api/flow-values-reports{"data": {"type": "flow-values-report","attributes": {"timeframe": {"start": "2025-03-01T00:00:00-04:00","end": "2025-03-31T23:59:59-04:00"},"statistics": ["conversion_value"],"conversion_metric_id": "VYi3ed",}}} I have tried lots of trial and error, it never matched 100%

obviyoProblem Solver I

Developer Group

Why is the flow updated time that comes back from api different from ux

When I do a flow api query against a site I notice that the updated time differs from what I see in the flows dashboard. How can I ensure that the updated time I show matches what is shown in the flows dashboard. Am I using the wrong field or something else there?

David_LContributor I

Developer Group

Embedded forms on Wordpress - still a major issue!!!

I have just tried to embed a form on my Wordpress / Woocommerce site - nothing weird about that, after all Klaviyo keeps telling me to build my list.So, why does the embed code not work? Not just for me, but scrolling through countless posts in this forum, it seems that this has been an issue for years. And yet still there is no fix, and no one from Klaviyo ever seems to respond with a definitive answer. I pay over £1000 a year for Klaviyo, yet it fails the simplest of tasks. With no help from the Klaviyo support team.Anyone got any suggestions on how to get a form to apear on a landing page, or a recommendation for replacing Klaviyo?

starsupportContributor I

Developer Group

Simple webhook or custom api for subscription for consent status change?

I’m looking for some advice with a Klaviyo flow + webhook/api.Here’s what we want to happen:We currently have a "subscribe" button which customers click, and once they do that, it changes a custom property in their profile. This will add them to the "trigger" list shown below. From there we need this:Trigger: Added to Email Subscribers_Klaviyo Consent Button listAction #1: Update consent status to green (subscribed)Action #2: Add them to a listIs it possible to do this within Klaviyo with a webhook? Or do we need an api and to deploy this on a server?

DSedContributor I

Developer Group

Back in Stock code snippet for Broadcast Theme

Hi,I am trying to integrate Back in Stock code snippet into Shopify shop built on Broadcast Theme. The solution from the Klaviyo guide worked perfectly on 5.8.3 version of the theme, however, after upgrading it to 6.1.0 version, unfortunately, Back in Stock code snippet stopped working.Would appreciate any help in resolving the issue.Thanks

shanermpProblem Solver I

Developer Group

Segment Building - Retargeting

Hi Klaviyo Community,I’m in need of some help. My goal is to build a segment that targets customers who purchased a sample size in a specific category but never purchased a larger size of said sample in this category. This segment would then help us target those customers. I built out the segment definition, but think I’m doing something wrong as I keep getting a “0” or profiles that I can preview and see are wrong. Here is what I currently have. Any suggestions or recommendations to accomplish my above goal? What am I missing?Thanks in advance!

CP-NicoActive Contributor I

Developer Group

Shopware 6 Integration: Scheduled_Tasks stuck | data not synced from and to Klaviyo

Hi, since upgrading our Shopware store to 6.6.x and the Klaviyo Plugin from Overdose Digital to version 3.3.x (recommended for SW6.6), we’re facing issues.I opened up a ticket via the Google Forms link provided on the Shopware Integration docs here: https://help.klaviyo.com/hc/en-us/articles/13001662470939#h_01HBC3PT82ESVQCM2KR7GGVC80. That was about a week ago. I haven’t heard anything since - not even a confirmation for posting my request. It is a bit of an odd support experience so far, with the forms and all.Now I’m wondering if this is still the correct way to request support on the plugin as I’m kind of in the dark on if anything is happening or not. The issue:All the scheduled_tasks related to Klaviyo get stuck in status queued. We’re using a systemd-service to trigger the scheduled_tasks as well as multiple instances of the messenger-consumers. This works for all other plugins and shop-processes so far.Scheduling the Klaviyo jobs manually it works once. Then they get stuck agai

nomanaslam1696Contributor I

Developer Group

Building a Custom Segmentation Engine

Hey Developers!I'm currently building a custom segmentation engine for Shopify-based e-commerce customers — something similar to what Klaviyo offers with its rule-based dynamic segments. I’ve gone through the Segment API Guide and understood how flexible and powerful Klaviyo’s segmentation is.Right now, I'm trying to design a backend structure that can support conditions across multiple models (like customers, orders, products, etc.) with operators like within_last_days, contains, gte, and more.Before I go too deep into implementation, I’d love to know from you:🔹 How does Klaviyo optimize segment recalculations for large datasets?🔹 Any recommendations on caching strategies or batch evaluations vs real-time evaluations?🔹 If you’ve built something similar, how did you manage parsing user-created conditions into efficient queries?Would love to hear your thoughts or any best practices. Thanks in advance!

mikehs93Contributor I

Developer Group

Resubscribe via API?

I'm having trouble with my WordPress/WooCommerce integration with Klaviyo's API. My setup handles user consent for marketing communications, but I'm facing issues with re-subscribing users who have previously unsubscribed.Current ImplementationI've built a user flow that:Registers users in Klaviyo when they create an account and opt-in to marketing Updates their profile in Klaviyo when they update their WooCommerce profile Unsubscribes users from Klaviyo when they withdraw consent Re-subscribes users to Klaviyo when they opt back in after previously withdrawing consentThe issue is with the last step - once a user has unsubscribed, I can't seem to re-subscribe them properly.Code FlowWhen a user opts in:I call profile-import to create/update their profile I call profile-suppression-bulk-delete-job to try removing them from the suppression list I call profile-subscription-bulk-create-job to add them as a subscriberWhen a user opts out:I call profile-subscription-bulk-delete-job to unsubsc

coreybalintKlaviyo Employee

Developer Group

Have questions about your OAuth app? Schedule time with the Klaviyo team!

Want to join the Klaviyo integration directory but have questions on what to do next? Has your app been reviewed, but you’re looking for additional feedback? Confused by a certain workflow? You can now request time with the Klaviyo tech partnerships team. Please note the following:These meetings are focused on the app review process, and are not for discussing marketing opportunities. When requesting time with the team, you’ll be asked to submit the general questions that you have. The team reserves the right to decline the request if the questions aren’t a great fit for this meeting. The team may re-schedule if they need additional time to review your questions.Request time with tech partnerships team here.

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