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ChristO3Contributor I

Groupe français

Comment faire pour empêcher des faux profils de s'enregistrer

Bonjour J’ai un forfait gratuit, je n’ai pas encore de clients qui ont commandé sur ma boutique. Il y a plusieurs faux profils qui se sont enregistré mais qui ne sont pas des clients. Maintenant Klaviyo me demande de passer au niveau payant. J’ai supprimé plusieurs de ces profils car j’étais rendu à 339 et maintenant il m’en reste 235 à supprimer. Je souhaite savoir comment arrêter ces faux profils. J’ai beaucoup de travail à faire sur ma boutique. Je tiens à garder mon forfait gratuit tant et aussi longtemps que je n’aurai pas de clients engagés avec des achats sur ma boutique. Merci pour votre aideBonne journée

il y a 2 heures

KatandmouseContributor I

Developer Group

In need of a developer for email reminder workflow for custom-made conditions and variable data

I’m in need of a developer to help with the following. But, first, can someone tell me if it’s even possible? See here: https://www.home-med-equip.com/catalog/cloud-pr510-maxi-comfort-lift-chair-recliner-by-golden.htmlThere is a “special offer” button. Currently it directs them to a Bigcommerce contact form that we customized to send the form, sku number and url to the admin. The admin then responds back in email. In that email they get a Bigcommerce coupon code and a link to the product. The problem is customers don’t often buy even with the discount, so we want a follow-up workflow that will remind them of the discount, and possibly more. Here’s how I envision this, though I could be completely wrong because I don’t know what’s possible with their API and available BigCommerce data: The button opens up a Klaviyo form page or popup. It passes over the product name, url, and sku. We have a spreadsheet of skus and coupon codes so then the app would make a match and collect the coupon

il y a 7 heures

LRVandDContributor I

Developer Group

Winback flow with dynamic custom property instead of segments

Hi all, I am new here and I've been struggling with our Winback flow for a while now.We’d like to build a winback flow that isn’t based on static segments, but on a custom property at profile level. The idea: for each profile, calculate the average time between orders, multiply that by 2.1, and use that property as a personalized trigger for winback campaigns.What we’ve tried so far Used a separate API key to pull order data from Magento. Wrote a Python script that takes order timestamps and calculates the average interval per customer. Tried to write that value back into a custom property for each profile. The issue we’re facingRight now, every profile ends up with the same value in the custom property.Our suspicion is that the timestamps coming from Magento are identical across profiles (maybe due to how the data is structured or retrieved). As a result, the calculation doesn’t differentiate between customers, and everyone gets the same interval.What we’d love input onHas anyone

HankSinatra.Active Contributor I

Developer Group

Wordpress and review widget "Star ratings", how to modify it via css?

Hello good people, i’m having some problem with finding the documentation about how to modify the widget “star ratings” via css.The only thing i’ve already found is this https://developers.klaviyo.com/en/docs/use_css_to_style_klaviyo_reviews_widgets, but it seems that is talking about another widget.If you’re wondering “why would you like to modify via css and not in the klaviyo dedicated sections” is because i need to modify it “individually”, not changing it the same widget in the entirely website.

jastechnologyContributor I

Developer Group

sms-integrations email use

Hi all, I see that Gorgias uses a sms-integrations+<ID>@klaviyo.com type integration to handle SMS conversations based on Klaviyo SMS responses. Does anybody know how I might be able to gain access to something like this? Can I create a new App and just install in one Klaviyo account and maybe get approval for that? Thoughts?

Alex974Contributor I

Unique coupon X Prestashop

Hi there,While i’m following all the instruction from the support site :https://help.klaviyo.com/hc/en-us/articles/25151598311195All the unique coupon generated from Klaviyo doesn’t work in Prestashop.Do klaviyo send coupon to prestashop coupon back office ? I see nothing generated there !Anyone got it running ?

Tom WoodProblem Solver I

Developer Group

Klaviyo to Trustpilot - Product information

Hi!We’re currently setting up product reviews in our Trustpilot account. We’re using our order confirmation email to send the product information to Trustpilot to create the review invitation. This is the snippet from Turstpilot we’re usingCurious to know how users have added this before? Or if there’s anything to watch out for….

cl_marketingContributor I

Developer Group

How do I retrieve profiles in conditional split in a flow via the Klaviyo API?

I have multiple flows with conditional splits. Which APIs do I use (Flows API, Profiles API, etc) in order to grab profiles associated within the conditional splits within a flow and during a particular time frame? In the picture below, I’d like to grab the 22 profiles in “Yes” and the 2 profiles in “No” along with when they entered the conditional split.

pesedevsContributor I

Developer Group

Need Guidance on Building OAuth Flow for Multi-Tenant SaaS App in Klaviyo Marketplace

Hi everyone,I’m currently working on a SaaS platform with a multi-tenant architecture, and I want to create a public app in the Klaviyo Marketplace. I need help understanding how to properly implement the OAuth flow for multiple tenants.My main challenges are: Tenant identification: Each tenant will have its own subdomain or dedicated space in my system, but I don’t have a centralized authentication system across all tenants. I’m not sure how to identify which tenant is authorizing the app at the moment of OAuth. OAuth flow: I need guidance on how to implement a secure OAuth flow that supports multiple tenants, including PKCE, state management, and token storage per tenant. Testing before Marketplace approval: I want to make sure the flow works for multiple tenants in a test environment before submitting the app for public listing. My goal is to let each tenant connect their Klaviyo account individually without requiring a centralized login across tenants, while keeping the flow se

PeterSandbladProblem Solver I

Developer Group

Generating a string based on multiple event values and static characters

Hello!I’m trying to generate a string consisting of event properties and some other characters. This should then be Base64 encoded and append to a URL. The use case is to create a unique URL in a transactional email, allowing the recipient to login into a returns platform with a single click, without the need to enter order number or email.The event properties are{{ event.OrderId|default:'' }}(e.g. 321645)and{{ event.ShippingAddress.Email|default:'' }}(e.g. example@email.com) I also need to add a few static characters to this - a : between the event values and :company at the end.With the examples above, the full string would be: 321645:example@email.com:companyI manage to apply the | base64_encodedjango filter when using non-event properties, but for some reason the preview doesn’t like the event.OrderId property. The ShippingAddress.Email property works fine. This code would seem correct but is not accepted:{{ event.OrderId|default:'' | append:':' | append:event.ShippingAddress.Email

il y a 10 jours

ChristO3Contributor I

Groupe français

Comment faire pour empêcher des faux profils de s'enregistrer

Bonjour J’ai un forfait gratuit, je n’ai pas encore de clients qui ont commandé sur ma boutique. Il y a plusieurs faux profils qui se sont enregistré mais qui ne sont pas des clients. Maintenant Klaviyo me demande de passer au niveau payant. J’ai supprimé plusieurs de ces profils car j’étais rendu à 339 et maintenant il m’en reste 235 à supprimer. Je souhaite savoir comment arrêter ces faux profils. J’ai beaucoup de travail à faire sur ma boutique. Je tiens à garder mon forfait gratuit tant et aussi longtemps que je n’aurai pas de clients engagés avec des achats sur ma boutique. Merci pour votre aideBonne journée

il y a 2 heures

KatandmouseContributor I

Developer Group

In need of a developer for email reminder workflow for custom-made conditions and variable data

I’m in need of a developer to help with the following. But, first, can someone tell me if it’s even possible? See here: https://www.home-med-equip.com/catalog/cloud-pr510-maxi-comfort-lift-chair-recliner-by-golden.htmlThere is a “special offer” button. Currently it directs them to a Bigcommerce contact form that we customized to send the form, sku number and url to the admin. The admin then responds back in email. In that email they get a Bigcommerce coupon code and a link to the product. The problem is customers don’t often buy even with the discount, so we want a follow-up workflow that will remind them of the discount, and possibly more. Here’s how I envision this, though I could be completely wrong because I don’t know what’s possible with their API and available BigCommerce data: The button opens up a Klaviyo form page or popup. It passes over the product name, url, and sku. We have a spreadsheet of skus and coupon codes so then the app would make a match and collect the coupon

il y a 7 heures

LRVandDContributor I

Developer Group

Winback flow with dynamic custom property instead of segments

Hi all, I am new here and I've been struggling with our Winback flow for a while now.We’d like to build a winback flow that isn’t based on static segments, but on a custom property at profile level. The idea: for each profile, calculate the average time between orders, multiply that by 2.1, and use that property as a personalized trigger for winback campaigns.What we’ve tried so far Used a separate API key to pull order data from Magento. Wrote a Python script that takes order timestamps and calculates the average interval per customer. Tried to write that value back into a custom property for each profile. The issue we’re facingRight now, every profile ends up with the same value in the custom property.Our suspicion is that the timestamps coming from Magento are identical across profiles (maybe due to how the data is structured or retrieved). As a result, the calculation doesn’t differentiate between customers, and everyone gets the same interval.What we’d love input onHas anyone

HankSinatra.Active Contributor I

Developer Group

Wordpress and review widget "Star ratings", how to modify it via css?

Hello good people, i’m having some problem with finding the documentation about how to modify the widget “star ratings” via css.The only thing i’ve already found is this https://developers.klaviyo.com/en/docs/use_css_to_style_klaviyo_reviews_widgets, but it seems that is talking about another widget.If you’re wondering “why would you like to modify via css and not in the klaviyo dedicated sections” is because i need to modify it “individually”, not changing it the same widget in the entirely website.

CP-NicoActive Contributor I

Developer Group

Shopware 6 Integration: Scheduled_Tasks stuck | data not synced from and to Klaviyo

Hi, since upgrading our Shopware store to 6.6.x and the Klaviyo Plugin from Overdose Digital to version 3.3.x (recommended for SW6.6), we’re facing issues.I opened up a ticket via the Google Forms link provided on the Shopware Integration docs here: https://help.klaviyo.com/hc/en-us/articles/13001662470939#h_01HBC3PT82ESVQCM2KR7GGVC80. That was about a week ago. I haven’t heard anything since - not even a confirmation for posting my request. It is a bit of an odd support experience so far, with the forms and all.Now I’m wondering if this is still the correct way to request support on the plugin as I’m kind of in the dark on if anything is happening or not. The issue:All the scheduled_tasks related to Klaviyo get stuck in status queued. We’re using a systemd-service to trigger the scheduled_tasks as well as multiple instances of the messenger-consumers. This works for all other plugins and shop-processes so far.Scheduling the Klaviyo jobs manually it works once. Then they get stuck agai

nomanaslam1696Contributor I

Developer Group

Building a Custom Segmentation Engine

Hey Developers!I'm currently building a custom segmentation engine for Shopify-based e-commerce customers — something similar to what Klaviyo offers with its rule-based dynamic segments. I’ve gone through the Segment API Guide and understood how flexible and powerful Klaviyo’s segmentation is.Right now, I'm trying to design a backend structure that can support conditions across multiple models (like customers, orders, products, etc.) with operators like within_last_days, contains, gte, and more.Before I go too deep into implementation, I’d love to know from you:🔹 How does Klaviyo optimize segment recalculations for large datasets?🔹 Any recommendations on caching strategies or batch evaluations vs real-time evaluations?🔹 If you’ve built something similar, how did you manage parsing user-created conditions into efficient queries?Would love to hear your thoughts or any best practices. Thanks in advance!

coreybalintKlaviyo Employee

Developer Group

Have questions about your OAuth app? Schedule time with the Klaviyo team!

Want to join the Klaviyo integration directory but have questions on what to do next? Has your app been reviewed, but you’re looking for additional feedback? Confused by a certain workflow? You can now request time with the Klaviyo tech partnerships team. Please note the following:These meetings are focused on the app review process, and are not for discussing marketing opportunities. When requesting time with the team, you’ll be asked to submit the general questions that you have. The team reserves the right to decline the request if the questions aren’t a great fit for this meeting. The team may re-schedule if they need additional time to review your questions.Request time with tech partnerships team here.

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