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Can't schedule an email.

  • 31 March 2023
  • 2 replies
  • 230 views

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Hi,

 

When I go to schedule a campaign I’m getting an error ‘An error has occurred. Please try again.’

I also want to turn Smart Sending off, but it won’t let me. It comes up with another error, which is ‘An error occured when submitting. Please try again later.’

 

Does anyone know how to resolve this? I urgently need to schedule my email campaign.

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Best answer by VisarioClothing 31 March 2023, 19:03

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2 replies

Userlevel 4
Badge +10

Hi @VisarioClothing I just checked my demo account and confirmed I’m not having that issue. Can you send along a couple screenshots of the error message and the flow / campaign you trying to make those changes with? 

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I’ve managed to fix it now I believe. Just had to log out and log back in

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