Klaviyo x Centra integration: Order confirmation

Question

We are in the process of setting up Klaviyo, with a Centra integration.

I have come across a few issues, and one of them is how to include all neccesary information in the Order confirmation. Has anyone done this before?

The issue here is that I want to display subtotal, shipping and total cost in the order confirmation but Centra only sends total cost (including shipping) and shipping to Klaviyo.

The information I need and want is in Centra, but they obviously don’t send it to Klaviyo.

Has anyone soved this problem?

Thank you!

stephen.trumble · Accepted Answer

Hey@KristinaEkströmWelcome to the community and congrats on your first post!As this is not a native Klaviyo integration, you will need to work with a developer using the Klaviyo API documentsto build out the necessary API calls to send these event line items into Klaviyo. If you don’t have a developer to help you, you can find one in our Agency Portal that can help you set this up correctly.Thanks again for being part of the Klaviyo community!

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