I am trying to use reporting API to get the same values as the dashboard.
I am getting 100% match for campaigns but not for flows.
API: https://a.klaviyo.com/api/flow-values-reports
{
"data": {
"type": "flow-values-report",
"attributes": {
"timeframe": {
"start": "2025-03-01T00:00:00-04:00",
"end": "2025-03-31T23:59:59-04:00"
},
"statistics": [
"conversion_value"
],
"conversion_metric_id": "VYi3ed",
}
}
}
I have tried lots of trial and error, it never matched 100%
Best answer by Byrne C
Thanks for your patience while I investigated this with my team. At this point, the best way to solve this would be for a member of our support team to go into your account and take a look at the calls you’re making and also the dashboard you’re comparing it to. It’s a bit tricky to diagnose the issue on the community forum without access to your account. Feel free to reference this thread in your support ticket, so our support team can get caught up on what we’ve already tried. If needed, we can have a support agent with developer/engineer experience take a closer look as well. If you create a ticket at klaviyo.com/support, we’ll look into this!
-Byrne
+27
How much of a difference are you seeing? The difference you’re seeing is in the value of the conversions in the UI vs the value returned by the API, correct?
-Byrne
+27Hey again
+27Thanks for your patience,
I spoke with our engineers and they recommended structuring the call like this:
"data": {
"type": "flow-values-report",
"attributes": {
"timeframe": {
"start": "2025-03-01T00:00:00-00:00",
"end": "2025-03-31T23:59:59-00:00"
},
"statistics": [
"conversion_value"
],
"conversion_metric_id": "VYi3ed",
}
}
}This will make sure that the time zone of your call matches up exactly with the time zone in your account, and you shouldn’t see any more discrepancies.
-Byrne
+27
Thanks for your patience while I investigated this with my team. At this point, the best way to solve this would be for a member of our support team to go into your account and take a look at the calls you’re making and also the dashboard you’re comparing it to. It’s a bit tricky to diagnose the issue on the community forum without access to your account. Feel free to reference this thread in your support ticket, so our support team can get caught up on what we’ve already tried. If needed, we can have a support agent with developer/engineer experience take a closer look as well. If you create a ticket at klaviyo.com/support, we’ll look into this!
-Byrne
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.