Metrics Query Aggregate Endpoint returns 500 error code
The Metrics Query Aggregate Endpoint is returning 500 error code when making paginated requests for “Placed Order” metric
Please find the API request details below:
URL:
https://a.klaviyo.com/api/metric-aggregates/?page%5Bcursor%5D=eyJyb3ciOiB7ImF0dHJpYnV0ZWRfZW50aXR5X21lc3NhZ2VfaWQiOiAiVlp1Y3g3IiwgInZhbHVlX2dhcGZpbGxlZCI6IFswLjAsIDAuMCwgMC4wLCAwLjAsIDAuMCwgNDg4LjI4LCAxNDE5LjUyMDAwMDAwMDAwMDIsIDU1MC40NSwgNTgzLjMyOTk5OTk5OTk5OTksIDU5My4yMSwgMC4wLCAwLjAsIDAuMF19LCAicXVlcnlfaGFzaCI6IDk2MzUwNTg1NH0%3D
Headers:
{
"Date":"Tue, 13 May 2025 09:30:40 GMT",
"Content-Type":"application/vnd.api+json",
"Content-Length":"220",
"Connection":"keep-alive",
"Allow":"POST, OPTIONS",
"CID":"LBBarU",
"Content-Language":"en-us",
"Content-Security-Policy":"base-uri 'none'; frame-ancestors 'self' login.bigcommerce.com *.mybigcommerce.com admin.shopify.com klaviyo.file.force.com klaviyo.lightning.force.com klaviyo.my.salesforce.com; script-src 'report-sample' 'strict-dynamic' 'unsafe-eval'; object-src 'none'; report-uri /csp/",
"RateLimit-Limit":"3, 3;w=1, 60;w=60",
"RateLimit-Remaining":"2",
"RateLimit-Reset":"0",
"Vary":"Accept, Accept-Language, Cookie",
"X-Klaviyo-API-Revision":"2025-04-15",
"X-Robots-Tag":"noindex, nofollow",
"cf-cache-status":"DYNAMIC",
"Strict-Transport-Security":"max-age=31536000; includeSubDomains; preload",
"X-Content-Type-Options":"nosniff",
"Server":"cloudflare",
"CF-RAY":"93f1236e2aee79e4-HYD"
}
Response Status Code: 500
Response JSON:
{'errors': [{'code': 'error', 'detail': 'internal', 'id': '56b80411-511d-4f5c-be06-7b1cbc3f592f', 'links': {}, 'meta': {'code': 13, 'status': 'INTERNAL'}, 'source': {'pointer': '/data'}, 'status': 500, 'title': 'A server error occurred.'}]}
Response text:
'{"errors":[{"id":"56b80411-511d-4f5c-be06-7b1cbc3f592f","status":500,"code":"error","title":"A server error occurred.","detail":"internal","source":{"pointer":"/data"},"links":{},"meta":{"status":"INTERNAL","code":13}}]}'