Triggering create_event for an existing Profile

Question

I cannot find any documentation or even pages with an example of how to use the create_event API endpoint. While the API lists the format of the attributes, I still cannot figure out how to correctly send the profile information.

https://developers.klaviyo.com/en/reference/create_event

I’m trying to trigger an event for an existing profile for which I have the ID. When I do this using the create_event endpoint on the API, I see the Metric Activity Feed with data for the new events I create, but they are not really associated to the actual profile I want to.

Let’s say I have a profile id “01GFPQR35A6CBGJD1FY4EH43MA”. I can see that ID on the URL for Profiles on Klaviyo, and also returned as the id field by the API on other calls, so that is actually correct.

When I do a request like this:

curl --request POST \
     --url https://a.klaviyo.com/api/events/ \
     --header 'Authorization: Klaviyo-API-Key XXXXXXXXXXXXXXXXXXXXX' \
     --header 'accept: application/json' \
     --header 'content-type: application/json' \
     --header 'revision: 2022-10-17' \
     --data '
{
     "data": {
          "type": "event",
          "attributes": {
               "profile": {
                    "$id": "01GFPQR35A6CBGJD1FY4EH43MA"
               },
               "metric": {
                    "name": "gift-card-confirmed",
                    "service": "the-service"
               },
               "properties": {
                    "one": "AAA",
                    "two": "BBB"
               },
               "time": "2022-11-04",
               "value": 5,
               "unique_id": "once-again-5"
          }
     }
}
'

The event is indeed created for the given metric, but it's not really associated to that profile. Apparently it creates a new profile with a new ID. I can see that on this page, see that the ID on the URL is for a different profile and what I send as a profile ID is used as a handle.

I’m probably doing something wrong, but cannot figure out what it is.

alex.hong · Accepted Answer

Hi there @ckozus,Welcome to the Community.Question, have you tried to send the external_id in place of the id in the profile object?That should be the action tocorrectly associate it with the right profile.

ckozus · Answer

@alex.hongthe profiles dont´t seem to have an external_id associated with them. Should they?This is the output I get when I query the same profile that in the previous example over the API:{  "data": {    "type": "profile",    "id": "01GFPQR35A6CBGJD1FY4EH43MA",    "attributes": {      "email": "nicolask10@gmail.com",      "phone_number": null,      "external_id": null,      "anonymous_id": null,      "first_name": "Nicolas",      "last_name": "Prueba",      "organization": null,      "title": null,      "image": null,      "created": "2022-10-18T23:44:33+00:00",      "updated": "2022-11-05T02:31:43+00:00",      "last_event_date": "2022-11-05T02:31:41+00:00",

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