I’ve been trying to implement the instructions in this article on using a Klaviyo webhook to auto-suppress unengaged = true profiles. But for some reason it doesn’t seem to want to work.
I have also seen a few similar posts in here about this issue but haven’t been able to figure out the fix. All the data below came right from the article.
If someone knows what I need to fix. That would be greatly appreciated. 🙏
Hi
Based on your screenshot the webhook is set up correctly in Klaviyo.
However, the article completely omits the external setup this webhook needs.
Have you seen this API guide for the endpoint as well? https://developers.klaviyo.com/en/reference/bulk_suppress_profiles
/Mathilde
Hi
In addition to the other responses here, make sure to use the correct value for the Authorization header. The header should be:
Authorization: Klaviyo-API-Key pk_xxxWhere pk_xxx is your private API key. Right now, it looks like you are missing “Klaviyo-API-Key” from the header.
Hope this helps!
Michaela
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