If you guys haven’t used the webhooks inside flows yet - highly recommend having a look at it. It’s been a game changer for our development where we can use all the existing triggers & conditions.
Real life use-case for this - For one of our clients we want to send out a free product automatically when a customer leaves a review.
We use Okendo for review submission and we can create coupons but we didn’t want the customer to have to come back, put a coupon in on a hidden product page and place an order.
So we used the Order webhook in Shopify here to automatically place a new order using the klaviyo variables to authenticate the customer.
Normally we would build a custom backend app for this and charge a monthly hosting fee.It could not very easily be switched on and off for the client without developer intervention.
Instead we built this in Klaviyo. We use the URL field to do the authentication into the Shopify URL and push the order directly in then using an email to inform the customer their free product is on the way! The order feeds back through to the 3PL automatically.
