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Webhooks is not working - need help finding a profile with specific property

  • September 18, 2024
  • 4 replies
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L
Active Contributor II
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  • Laurent
  • Active Contributor II
  • 19 replies

Hi,

 

I’m a marketing guy. I’m trying to do advanced configuration and obviously… i’m in trouble ;)

 

I’m using Zapier to find a profile that has a specific number for a specific property.

 

I have configured a webhook this way following ChatGPT advices :

 

where the idea is to look for a number (which is in a variable called Output), that correspond to a profile property called Loyoly_Referral_Id, and recuperate the email of this profile :

 

but it’s giving me a 404 error :

 

Any idea of what am i doing wrong ?

 

Thanks a lot,

Laurent

Best answer by Maxbuzz

Hello @Laurent  Look like you are using outdates API. You will have to use the API from this page: https://developers.klaviyo.com/en/reference/get_profiles

 

Also, I would suggest you to remove the API_KEY from the screenshot ASAP.

    4 replies

    M
    Partner
    Forum|alt.badge.img+32
    • Maxbuzz
    • Partner
    • 253 replies
    • Answer
    • September 26, 2024

    Hello @Laurent  Look like you are using outdates API. You will have to use the API from this page: https://developers.klaviyo.com/en/reference/get_profiles

     

    Also, I would suggest you to remove the API_KEY from the screenshot ASAP.

    https://theforms.pro
    L
    Active Contributor II
    Forum|alt.badge.img+6
    • Laurent
    • Author
    • Active Contributor II
    • 19 replies
    • September 26, 2024

    Thanks, i guess this is where you see i’m not a developer .. and i did not know the importance of hiding the key … (i deleted the key on klaviyo’s side as it seems I cannot edit my post)

    Coming back to the API documentation, my problem is that it seems that I cannot look for a custom property. Do you know if it’s possible ? And by anychance, if it’s possible, how should i format the call to the API ?

     

    1000 thanks,

    Laurent

    M
    Partner
    Forum|alt.badge.img+32
    • Maxbuzz
    • Partner
    • 253 replies
    • September 26, 2024

    Hello @Laurent  No can filter the profile by email, Otherwise you will to populate the Loyalty Id in the external_id attribute.

    https://theforms.pro
    L
    Active Contributor II
    Forum|alt.badge.img+6
    • Laurent
    • Author
    • Active Contributor II
    • 19 replies
    • September 26, 2024

    ok, it’s exactly what i thought.

     

    I’ve never populated one property to another. Do you know any easy way to do it ? I’l start digging into that.


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