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Magento 2.4.6 integration issue

  • April 5, 2024
  • 5 replies
  • 154 views

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Hi. We use native klaviyo for magento 2 integration. Version 4.1.3

If you create an Order confirmation flow and ordered product has magento custom options (this is magento native feature) these options instead of appear in order template as text(names) appear as ID numbers in klaviyo event.

 

Anybody can help us on this please?

Because if this is not fixed then order confirmation flow is useless

Thanks

Best answer by Brian Turcotte

Hi @giannisgz!

I’ve been informed that this has been fixed - are you still experiencing the issue?

 

- Brian

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5 replies

Brian Turcotte
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Hi @giannisgz!

I’m going to check on this internally and I’ll update the thread ASAP!

Best,
Brian


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  • Author
  • Contributor II
  • 3 replies
  • April 9, 2024
Brian Turcotte wrote:

Hi @giannisgz!

I’m going to check on this internally and I’ll update the thread ASAP!

Best,
Brian

Thanks @Brian Turcotte 

I have already posted github issue long-time ago. No one replied unfortunately 

https://github.com/klaviyo/magento2-klaviyo/issues/169

Please check as this is really annoying 


Brian Turcotte
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  • Klaviyo Alum
  • 1393 replies
  • Answer
  • April 25, 2024

Hi @giannisgz!

I’ve been informed that this has been fixed - are you still experiencing the issue?

 

- Brian


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  • Author
  • Contributor II
  • 3 replies
  • April 30, 2024
Brian Turcotte wrote:

Hi @giannisgz!

I’ve been informed that this has been fixed - are you still experiencing the issue?

 

- Brian

On version 4.1.3 not fixed. And github issue still open


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  • Author
  • Contributor II
  • 3 replies
  • September 25, 2024

Any updates on this one please? Still not fixed on our end