b'Unable to find coupon with code: HAPPY20. It may have been deleted.'

Forum|Forum|4 years ago
May 16, 2022
3 replies
615 views

When I try and send someone to my Shopify site from the Klaviyo preview.

{{ event.extra.responsive_checkout_url }}&discount={% coupon_code 'HAPPY20' %} I receive a message saying that “b'Unable to find coupon with code: HAPPY20. It may have been deleted.'” when i delete this message and just type in HAPPY20 into shopify the code works. I must be doing something wrong with the coupon_code ‘HAPPY20’ part but I can’t quite put my finger on it.

Help! :)

Flows

This topic has been closed for replies.

Best answer by Bobi N.

@PN13

I think this is because you are using the klaviyo code for dynamic discount codes and your code is actually static code.. so try without the code just {{ event.extra.responsive_checkout_url }}&discount=HAPPY20

Bobi N.Answer

Champion & Partner

@PN13

I think this is because you are using the klaviyo code for dynamic discount codes and your code is actually static code.. so try without the code just {{ event.extra.responsive_checkout_url }}&discount=HAPPY20

Head Email Marketing Technician at Flowium

W

wernstrom

Problem Solver II

@PN13

I think this is because you are using the klaviyo code for dynamic discount codes and your code is actually static code.. so try without the code just {{ event.extra.responsive_checkout_url }}&discount=HAPPY20

Thanks for this solution! I had the same issue, been trying the helps docs but nothing worked. This did!

M

Mylene12345

Contributor I

I try to send email confirmation ( subscribe) with unique coupon code but It's write on email Unable to find coupon with code: welcome10. It may have been deleted.

I tried too {{ event.extra.responsive_checkout_url }}&discount={% coupon_code 'welcome10' %} but It's write on email only &discount=bienvenue10

I would like to understand why my Shopify coupon (unique) cannot display correctly when I do a test.

N.B: My shopify online store is not online yet. I'm working on building the store before activating it

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