Email content will not render: Could not parse the remainder: ' Name' from 'First Name'.

2 replies
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Receiving this error: Email content will not render: Could not parse the remainder: ' Name' from 'First Name'.

Can anyone help me resolve this error?

Thanks.

This topic has been closed for replies.

M

moodxmanagerAnswer

Problem Solver II

To make sure you’re using the right one, just use the “Add personalization” feature and find the First_name parameter. Then click on it – boom, you can use that parameter without doubt that’ll work.

stephen.trumble

Klaviyo Alum

Hey @Tim.C.K

Welcome to the Klaviyo Community! Happy to help!

It appears you may be using a different syntax than what can be recognized by Klaviyo which is why you are seeing the error of being unable to parse the data. Klaviyo uses a Django Template syntax and would require the correct syntax for looping over a list to render properly within the template. The proper tag for name is {{first_name}}. All of our tags are documented in the Template Tags and Variable Syntax guide.

Hope this helps!

-Stephen

M

moodxmanagerAnswer

Problem Solver II

To make sure you’re using the right one, just use the “Add personalization” feature and find the First_name parameter. Then click on it – boom, you can use that parameter without doubt that’ll work.

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