Email content will not render: Could not parse the remainder: ' Name' from 'First Name'.

Forum|Forum|3 years ago
October 6, 2022
2 replies
518 views

Receiving this error: Email content will not render: Could not parse the remainder: ' Name' from 'First Name'.

Can anyone help me resolve this error?

Thanks.

This topic has been closed for replies.

Best answer by moodxmanager

To make sure you’re using the right one, just use the “Add personalization” feature and find the First_name parameter. Then click on it – boom, you can use that parameter without doubt that’ll work.

stephen.trumble

Klaviyo Alum

Hey @Tim.C.K

Welcome to the Klaviyo Community! Happy to help!

It appears you may be using a different syntax than what can be recognized by Klaviyo which is why you are seeing the error of being unable to parse the data. Klaviyo uses a Django Template syntax and would require the correct syntax for looping over a list to render properly within the template. The proper tag for name is {{first_name}}. All of our tags are documented in the Template Tags and Variable Syntax guide.

Hope this helps!

-Stephen

M

moodxmanagerAnswer

Problem Solver II

To make sure you’re using the right one, just use the “Add personalization” feature and find the First_name parameter. Then click on it – boom, you can use that parameter without doubt that’ll work.

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