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error when uploading custom font

  • January 5, 2023
  • 4 replies
  • 319 views

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Hi, I’m trying to upload a custom font, I’ve followed all the steps but it won’t work - please see screen grab of error message attached. Would be great if someone could help - I’ve been working on this for ages so it’s getting frustrating.

 

 

Best answer by stephen.trumble

Hey @Kaysha 

Check out @David To’s response to your question in this community post: 

This should answer your question!

4 replies

stephen.trumble
Forum|alt.badge.img+60
  • Klaviyo Alum
  • 1515 replies
  • January 5, 2023

Hey @Kaysha 

So sorry to see that you are having a hard time uploading your custom font. Happy to help figure it out and remove the frustration.

To take a deeper look into this for you, can you share the entire link for the Source Address? Note that the file must be in WOFF, WOFF2, TTF, EOT, or SVG format to use in Klaviyo. 

I’ll be on the lookout for your response!


Forum|alt.badge.img+2
  • Author
  • Contributor I
  • 3 replies
  • January 6, 2023

Hi Stephen, thanks for your help!

Here’s the link I’ve been using: https://commuknitty.co.uk/Fonts/PPObjectSans-Regular.ttf

Any help appreciated.


stephen.trumble
Forum|alt.badge.img+60
  • Klaviyo Alum
  • 1515 replies
  • Answer
  • January 10, 2023

Hey @Kaysha 

Check out @David To’s response to your question in this community post: 

This should answer your question!


Forum|alt.badge.img+2
  • Author
  • Contributor I
  • 3 replies
  • January 11, 2023

Hi Stephen, I have seen that post but it didn’t help much.

I have now enabled Cross-Origin Resource Sharing (CORS) (as recommended in the post you referenced) but I’m getting the same error. Please help.