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mkemail
Contributor I
Contributor I
July 9, 2024
Solved

Exclude specific products from abandoned checkout dynamic product block

  • July 9, 2024
  • 1 reply
  • 606 views

How to NOT show items like the route protection product or additional warranty plan item from the dynamic product block in the abandoned checkout emails?

I came across articles but they were for the old editor and didn’t work. Is there any updated way documented properly?

This topic has been closed for replies.
Best answer by retention

Hi @mkemail, by most measure, this one should still work:

The above works by adding items into a Shopify Collection (or product tags) called ’ac_exclude.’

In your case, assuming you’re on Shopify, see if you can’t add route or warranty plan items to a collection (or tag them), perhaps you can just do a match based on the item’s name since they are not likely to change over time.

 

1 reply

retention
Partner - Platinum
retentionAnswer
2025 Champion
July 9, 2024

Hi @mkemail, by most measure, this one should still work:

The above works by adding items into a Shopify Collection (or product tags) called ’ac_exclude.’

In your case, assuming you’re on Shopify, see if you can’t add route or warranty plan items to a collection (or tag them), perhaps you can just do a match based on the item’s name since they are not likely to change over time.

 

Joseph Hsieh // retentioncommerce.com // X: @retention