I am trying to finalise our Abandoned cart flow emails and have created a coupon code in Shopify TAKEMEBACK. When this is applied and I do a test, the test links to the checkout correctly and I can see the products left in the cart,however it applies a WELCOME coupon automatically instead. Not sure what I am doing wrong here! Thanks.
Solved
Incorrect coupon code applied
+2Best answer by Taylor Tarpley
Hi there
Welcome to the Community! Cool to see you already using a discount offer to incentivize customers to follow through with a purchase, happy to help!
Do you mind sharing the code out that you used to rebuild the cart? If it’s applying a different static coupon, it could be that the welcome discount was accidentally added into your code instead of the new discount, which should look like the example below:
{{ event.extra.checkout_url }}&discount=CouponName
Thanks for participating in the Community!
-Taylor
+60Hi there
Welcome to the Community! Cool to see you already using a discount offer to incentivize customers to follow through with a purchase, happy to help!
Do you mind sharing the code out that you used to rebuild the cart? If it’s applying a different static coupon, it could be that the welcome discount was accidentally added into your code instead of the new discount, which should look like the example below:
{{ event.extra.checkout_url }}&discount=CouponName
Thanks for participating in the Community!
-Taylor
Log in to the Community
Use your Klaviyo credentials
Log in with Klaviyo
Use your Klaviyo credentials
Log in with KlaviyoEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.