+2I would like to integrate a survey into the "after purchase" page in Shopify.
I have already created this survey as a sign-up form and added this script under --> Settings --> Checkout --> "After purchase" page under Additional scripts. Unfortunately, nothing is displayed to me during the test purchase.
The goal is to assign tags to customers based on this survey. Example: The customer buys a birthday present and 360 days later the customer receives an email (target: repeat buyer).
Best answer by Ashley I.
Hi
Because Shopify’s checkout is self-hosted (i.e. not hosted or modified per brand) I am aware of quite a few limitations on what can and can’t be customized on the checkout screen.
This survey might be something worth including in a post-purchase transactional email like an order confirmation or shipping email.
Or, there are Shopify-approved apps that enables this feature directly on the site, like Fairing’s post-purchase survey for Shopify.
And Fairing is also seamlessly integrates with Klaviyo, so you can benefit from getting that survey data carried over to your Profiles in Klaviyo as well :)
Hope this helps!
-- Ashley Ismailovski
+18Hi
Let me know if you have any follow up questions!
+42Hi
Because Shopify’s checkout is self-hosted (i.e. not hosted or modified per brand) I am aware of quite a few limitations on what can and can’t be customized on the checkout screen.
This survey might be something worth including in a post-purchase transactional email like an order confirmation or shipping email.
Or, there are Shopify-approved apps that enables this feature directly on the site, like Fairing’s post-purchase survey for Shopify.
And Fairing is also seamlessly integrates with Klaviyo, so you can benefit from getting that survey data carried over to your Profiles in Klaviyo as well :)
Hope this helps!
-- Ashley Ismailovski
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