Contributor I

issue with Review link

Forum|Forum|1 year ago
September 12, 2024
4 replies
220 views

I am trying to set up a review flow and when sending a test email the link just goes to the product page instead of the reviews link.

the current link was automatically included when I initially set up the flow and if I copy and paste the review link for a specific product it will only go to that certain product when it needs to go to the acutal product a customer bought.

please help

thanks

Flows

This topic has been closed for replies.

ArpitBanjara

Principal User II

Hey @erda

Are you using any 3rd party apps like judge.me for collecting reviews? even if not have you tried using anchor tags to scroll down automatically to the reviews section of the page?

so the URL in the cta should be something like this - {{ item.product_url|default:'' }}/#judgeme_product_reviews (this is if you are using judge.me app for your review, it will be different depending on what you are using for reviews)

I hope this helps and thank you for asking your question here in the community

Cheers

Arpit

Arpit Banjara - Lead Email Marketing Specialist at Flowium

E

erdaAuthor

Contributor I

I am using Klaviyo for the reviews

ArpitBanjara

Principal User II

Hey @erda

Thanks for the clarification, in that case try the below URL

{{ organization.url|trim_slash }}/products/{{ item.product.handle }}#reviews

Let me know if that works

Arpit

Arpit Banjara - Lead Email Marketing Specialist at Flowium

E

erdaAuthor

Contributor I

That didn’t work

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