We sell products that have upgrades associated with them. So Product A may have Upgrade A-1, for instance. When a customer buys Product A but does not buy Upgrade A-1, I’d like to send them an email after about a month to advertise the upgrade.
An ideal workflow would look something like:
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Customer buys Product A but not Upgrade A-1.
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In 30 days, Klaviyo assesses whether the customer has purchased Upgrade A-1 in the meantime.
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If the customer has not bought Upgrade A-1, Klaviyo sends them an email.
Is this possible in Klaviyo?
