Hi, I want to set up replenishment flow to remind people about next order based on product quantity that user ordered before.
So if user ordered 1 bottle of particular product we want to remind after 30 days.
If user ordered 3 bottles we want to remind in after days.
Etc.
Can’t find the way to do that.
Best answer by stephen.trumble
Hey
Welcome to the community and congrats on your first post! Happy to help.
You can achieve this by creating a metric triggered flow with the flow trigger Ordered Product. I created an example setup for you using conditional splits to check for the quantity ordered initially (using the Ordered Product event, which gets recorded for each item in an order just after the Placed Order event is recorded): The setup would be the conditional split based on ordered quantity, followed by a time delay, then the email that you want to send them.
The setup above is pretty simple but there are a number of ways to narrow in and select specific products if you want. Within the conditional split you can add specific product filters if you want to focus on specific products within your brand.
Hope this helps!
+60Hey
Welcome to the community and congrats on your first post! Happy to help.
You can achieve this by creating a metric triggered flow with the flow trigger Ordered Product. I created an example setup for you using conditional splits to check for the quantity ordered initially (using the Ordered Product event, which gets recorded for each item in an order just after the Placed Order event is recorded): The setup would be the conditional split based on ordered quantity, followed by a time delay, then the email that you want to send them.
The setup above is pretty simple but there are a number of ways to narrow in and select specific products if you want. Within the conditional split you can add specific product filters if you want to focus on specific products within your brand.
Hope this helps!
Thank you, it helps
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