we have succesfully conected our WooCommerce shop and it now loads all the available products. Problem is when we create this flow: “Customer Winback - A/B Test Time Delay”, it simply does not read from what customer buys to then recommend him something from our WooCommerce. We have the data on both sides and i think the categories are matching, but when i look at the previews examples it does not take what some one has bought in history to the recommender.
Can someone help? :)
Tadeáš
Best answer by Tonio
An alternative solution would be:
Create a segment in Klaviyo that includes customers who have made a purchase from your WooCommerce store.
Use the segment as the starting point for your flow.
Add a trigger that checks for the customer's purchase history.
Set up a delay in the flow to give the customer time to use the product before sending a recommendation email.
Add a filter to the flow that only recommends products that are related to the customer's previous purchase.
Test and preview the flow to make sure it is working correctly.
