Skip to main content
Solved

Who can help me!

  • June 30, 2023
  • 1 reply
  • 37 views

Forum|alt.badge.img+2
  • Contributor I

I would like to know what button address should be filled in the abandonment email so that the customer can return directly to the checkout page!

 

 

Best answer by retention

Hi @Guo, welcome to the community!

So, it looks like you’re on Shopify, so the value for that Button {{ event.extra.checkout_url }} should work.  You can also consider using this URL as well: 

{{ event.extra.responsive_checkout_url }}

Either one should take the user directly to the Checkout Page of your site.

Give it a try and let us know if you run into any other problems.

1 reply

retention
Partner - Platinum
Forum|alt.badge.img+62
  • 2025 Champion
  • 1005 replies
  • Answer
  • June 30, 2023

Hi @Guo, welcome to the community!

So, it looks like you’re on Shopify, so the value for that Button {{ event.extra.checkout_url }} should work.  You can also consider using this URL as well: 

{{ event.extra.responsive_checkout_url }}

Either one should take the user directly to the Checkout Page of your site.

Give it a try and let us know if you run into any other problems.