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:Updated 11/1/2022:

Hey Klaviyo Community! You asked and we answered. Here are the questions and answers that you wanted for WooCommerce. Watch the video below. You can find the specific questions and where to find the answer in the video below also. I have also included linked resources discussed in the video for each question. 

  1. There are other Klaviyo integrations that offer more event data, is there a plan to develop the WooCommerce integration with more event data around transactions and order status? 0:24

  2. My company recently switched from another ecommerce platform to WooCommerce. What is the easiest way to update all of my current flows with the correct syntax or do I have to start all over? 1:13

    1.  https://help.klaviyo.com/hc/en-us/articles/360003124151-Updating-Klaviyo-After-Switching-Ecommerce-Platforms#clone-and-update-flows8 

  3. We installed WooCommerce and everything was fine at first , but now it isn’t sending viewed product or add to cart data. How do I fix this or keep this from happening again in the future? 1:50

    1. https://help.klaviyo.com/hc/en-us/articles/115001002272-How-to-contact-support 

  4. I'm looking to set up a birthday flow - however I don't think you accept custom fields from woocommerce so how can we work around it? 2:35

    1. Updating profile properties: https://developers.klaviyo.com/en/reference/identify-post

    2. Sending custom events: https://developers.klaviyo.com/en/reference/track-post 

  5. For our account we would like to set up transactional emails for order confirmation. We are using WooCommerce. I wonder what has to be done to have this feature enabled? Is it possible to then automatically include certain information such as order summary or order number? 3:30

    1. https://help.klaviyo.com/hc/en-us/articles/360003165732-How-to-use-flows-to-send-transactional-emails 


 

If you are a Magento2 customer, check out our next AMA: Getting started with Magento2 

 

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