Replies posted by mkprkr

4 Replies

G
Contributor I
gijsContributor I
asked in Sign-up Forms

simple button that opens my signup form with javascript

Hi @gijs - I stumbled upon this thread and wanted to make sure you were made aware of a recently-released feature that I think directly solves the original issue you were running into. Klaviyo forms can now be triggered with Javascript - e.g. if you wanted to listen for a button click and trigger a form to render, you could call some Javascript to achieve that. This is further described in this Help Article. Hope it is helpful!

4
M
Klaviyo Employee
2 years ago
S
Contributor III
sfmetalworksContributor III
asked in Campaigns and Flows

Why is my segment triggered flow not sending emails?

Hi @sfmetalworks - everything @retention has shared has been great, given the questions you’ve had about segment-triggered flows. I wanted to additionally note that your use case sounds a lot like a “browse abandonment” flow and there are other ways to achieve this. I think it will be helpful for you to understand this, either because possibly it can help here or it may help as you think about building future flows.Background:  The way that you’ve built this flow is you have included in your segment logic what I would think of as an inclusion condition and an exclusion condition. e.g. You want people to enter this segment when they (a) view a product (inclusion condition) and exclude them if (b) the same person has completed a purchase (exclusion condition).Klaviyo’s flows can accommodate this in another way. You could use the “Viewed Product” action as the actual trigger for the flow, then apply “Placed Order” as what is known as a flow filter. The “trigger” is essentially the inclusi

9
M
Klaviyo Employee
3 years ago
E
Contributor I
ElalsoContributor I
asked in Accounts and Settings

Why are my emails taking a long time to load images?

Hola @Elalso - cuando Klaviyo envía los emails, en general las imágenes que ves en un email realmente son links a un URL externo donde se encuentran las imágenes. En otras palabras, el browser es quien carga las imágenes; Klaviyo solamente envía la localización de la imagen via el URL. Por lo tanto, si has detectado que las imágenes están cargando más lentamente, es muy poco probable que el origen del problema sea Klaviyo. [Translated by Moderator: Hi @Elalso - when Klaviyo sends the emails, in general the images you see in an email are actually links to an external URL where the images are located.In other words, the browser is the one who loads the images; Klaviyo only sends the location of the image via the URL. Therefore, if you have detected that the images are loading slower, it is highly unlikely that the source of the problem is Klaviyo.]

2
cassy.lee
3 years ago
C
Contributor I
ChakiryContributor I
asked in Analytics and Deliverability

Added To Cart Event is not appearing on my analytics\metrics!

Hi @Chakiry - are you familiar with using console logging?One useful approach to testing or debugging things like this is adding some logging to the script to narrow down possible causes, or locate the specific portion of the code that is not working as expected. In this case, for example, it could be helpful to add a console.log statement above where you reference _learnq… This would effectively make the script say, “Listen for the click of a button with this ID and when that is observed, first log some text to the console, then make the track call to Klaviyo.”If you add this code and then test it - and watch the dev console to see if this logs out - you’ll be able to determine if your event listener is working as expected. If the statement does log, it suggests that the event listener is properly configured. And if that’s the case, the most likely reason for the track call not going through is that you are trying to make that call, but without having a known identity to Klaviyo. In o

7
K
Contributor I
4 months ago

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