Replies posted by Brenda

7 Replies

B
Contributor IV
BrendaContributor IV
asked in Email Templates and Coupons

Fix a broken link in deployed email?

Thanks so much for your quick reply.

3
B
Contributor I
10 months ago
B
Contributor IV
BrendaContributor IV
asked in Analytics and Deliverability

Building dashboards

Thanks. I’m not trying to compare flows in a single dashboard, though. I want to know if I can report on multiple flows in a single dashboard. So I want the data for those selected flows combined in one dashboard.For example, we were instructed by Klaviyo to build each email in our cart abandon series as a separate flow. Ideally I would like a way to see the combined metrics for the 3 emails in our cart abandon email series to prospects -- without having to manually combine them. Is this possible? Unfortunately, I couldn’t tell by reading those articles again today if combining this data is possible.

6
B
Contributor IV
3 years ago
B
Contributor IV
BrendaContributor IV
asked in Analytics and Deliverability

Building dashboards

Understood that I can’t set up a dashboard to do comparisons. But that’s not what I want to do. I’d like to be able to set up a dashboard that combines data from multiple selected flows into one place. Based on the responses I’m receiving and the fact you’ve both directed me to the article on setting up custom reports, I guess there isn’t a way to set up a dashboard that combines data from selected flows?I understand what you’re saying about setting up custom reports and filtering based on tags. I set up quite a few of those before I even posted my question. The information is there but it’s hard to see the trends since there are no graphs. That’s why I wanted to be able to set up dashboards that combined (not compared) info from selected flows.

6
B
Contributor IV
3 years ago
B
Contributor IV
BrendaContributor IV
asked in Analytics and Deliverability

Building dashboards

Hi Cass,Our agency partner built these abandon cart and product abandon and session abandon flows (one flow per email) based on feedback from their contact at Klaviyo. Wasn’t my first choice for this reason but it was the reco from Klaviyo so that’s why we did it that way.Additionally we have some other flows that are kicked off based on different events (e.g., placed order and fulfilled order). We consider both of these flows as part of our onboarding process for new customers. Even if we didn’t have this issue with our abandon emails, I’d want that functionality for these other flows.Brenda

6
B
Contributor IV
3 years ago
B
Contributor IV
BrendaContributor IV
asked in Lists, Segments, and Profiles

Can I create a segment based on people not having a custom profile property?

Thanks so much!

2
B
Contributor IV
1 year ago
joannabko
Contributor I
joannabkoContributor I
asked in Analytics and Deliverability

How to view total or aggregate performance by email domain, client or device, and country?

@David To -- has anything changed and does Klaviyo now enable us to report on the total performance of each Domain, Device/Client, or Country for an account as a whole? If not, could this be shared again with the Product team? Thanks!

6
B
Contributor IV
1 year ago
joannabko
Contributor I
joannabkoContributor I
asked in Analytics and Deliverability

How to view total or aggregate performance by email domain, client or device, and country?

Hi Alex -- yes, please pass along this request to the Product team.

6
B
Contributor IV
1 year ago

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