Replies posted by airboxr

8 Replies

M
Problem Solver II
moodxmanagerProblem Solver II
posted in Analytics and Deliverability

Your best examples for the perfect analytics dashboard?

@moodxmanager - I know it’s been a while since you posted this, but I wanted to share this article we wrote on how to set up a business dashboard with all the metrics you need to track. Check out Klaviyo automations here. Use the filters on the left to find Klaviyo reports. Check out Looker dashboards built with Airboxr here. This is a sales dashboard, but we can help create for Klaviyo email performance too.   

6
M
Problem Solver II
1 month ago
M
Contributor III
MZeebContributor III
asked in Analytics and Deliverability

Adding Klaviyo KPI's to a Looker Dashboard

Hi @MZeeb - the way our Users connect Klaviyo to Looker Studio is to run one of our automated reports designed for Klaviyo. This delivers the data on to a Google Spreadsheet that refreshes at regular intervals. You can use this sheet as a data source that shows on Looker (we’re happy to build one for you too).  Check out Klaviyo automations here. Use the filters on the left to find Klaviyo reports.Check out Looker dashboards built with Airboxr here. This is a sales dashboard, but we can help you create for Klaviyo email performance too. 

2
A
Contributor IV
1 month ago
S
Partner - Silver
SaloméPartner - Silver
asked in Developer Group

Connexion Klaviyo x Looker Studio

I can't bring up the Klaviyo metrics on Looker Studio Hi @Salomé - the way our Users connect Klaviyo to Looker Studio is to run one of our automated reports designed for Klaviyo. This delivers the data on to a Google Spreadsheet that refreshes at regular intervals. You can use this sheet as a data source that shows on Looker (we’re happy to build one for you too).  Check out Klaviyo automations here. Use the filters on the left to find Klaviyo reports.Check out Looker dashboards built with Airboxr here. This is a sales dashboard, but we can help you create for Klaviyo email performance too. 

4
gmartu
Partner - Silver
1 month ago
A
Contributor IV
airboxrContributor IV
asked in Developer Group

Data discrepancy between interval "month" vs "day" (using Query Metric Aggregate)

Hello @airboxr, Great question! The discrepancy you’re seeing when using either the “by day” or “by month” interval grouping is based on when those metrics/events were triggered.  When grouping the data “by day” you’ll get an aggregate of how many times the event was triggered each day by a unique profile.  Grouping the data “by month” will do the same thing, but for the entire month.  For example, let's say you’re aggregating the data for profiles who have clicked an email within a two-week time frame. A profile is recorded as clicking the same email twice on the first day they received the email which falls into the time frame, but also decides to click on it again the next day.  Using the “by day” grouping, this would be counted as 2 clicks. This unique profile clicked on both days. It wouldn’t matter how many times this profile clicked on an email in the same day, it would be counted as 1 click since its unique to them.  This same understanding is applied when using the “by month”

4
David To
Klaviyo Employee
10 months ago
A
Contributor IV
airboxrContributor IV
asked in Developer Group

Data discrepancy between interval "month" vs "day" (using Query Metric Aggregate)

Hi @David To - thank you for the response. I understand your explanation but I'm not sure it explains the discrepancy — our metrics when chosen BY MONTH is always higher than BY DAY. Based on your explanation, it should have been the other way round, isn't it?

4
David To
Klaviyo Employee
10 months ago
F
Problem Solver I
formanProblem Solver I
posted in Accounts and Settings

How can I get the Klaviyo Partner badge?

Hi there @airboxr,   Happy to help!    The issue might be because you haven’t added the Partner ID to your Community profile yet. Once you have, you will be able to download the image by right clicking it on your profile > Save image as.    You log into the Community with your Klaviyo username and password, however the Community is the platform you’re seeing now, there isn’t an additional portal for our Community.   If you need help with the Partner portal, you can reach out to Partner support via their handle partners@klaviyo.com    -Taylor  Hi @Taylor Tarpley - thank you for getting back to me. There is no Partner ID when I log into the Partner Portal. From this link, I understand it should be under the Quick Links section, but my Quick Links section doesn’t have any of the options highlighted in the link. Here is a screenshot of the Quick Links I see when I log in:Do let me know where I should look for it. 

7
Taylor Tarpley
Community Manager
10 months ago
F
Problem Solver I
formanProblem Solver I
posted in Accounts and Settings

How can I get the Klaviyo Partner badge?

Sorry this doesn’t seem to be working. Everyone in our team has partner accounts on partners.klaviyo.com. I have completed the onboarding on another email (not this common one the team shares), but I cannot log into the Community portal which seems to be a different thing than the Partners portal (the same ID and password doesn’t work). I’d rather not go through the onboarding again on every email/PW we use.  I was also sent a link to get the partners logo kit by the Partners team but that link doesn’t work either (says we don’t have access). There’s got to be an easier way to do this?

7
Taylor Tarpley
Community Manager
10 months ago
N
Contributor I
NStrand711Contributor I
posted in Email Templates and Coupons

Feature Request: Multiple Triggers for One Flow

Insane that this isn’t already available. We moved from Activecampaign to Klaviyo recently and we have a lot of flows that we need to port over—about half of those flows have multiple triggers. Is there a workaround in the meantime?

16
M
Contributor I
6 months ago

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