Topics started by Christian has Questions

3 Topics

C
Contributor I
Christian has QuestionsContributor I
asked in Lists, Segments, and Profiles

Birthday-Property - Auto-Fill of year of birth when only asked for DD/MM

Hey Community / Klaviyo-Team, during the sign-up process we were asking our customers for their DD and MM of their birth. We weren’t planning on collecting the year of the customer, but have changed our mind since, yet the issue still stands, and maybe others experience it too: So, the following occurred, when only asking for DD and MM:When someone signs up the DD and MM of birth are created properly as a property. Yet, the year of birth seems to be automatically set to 2016. Making all our customers (at least in the database) minors which technically limits our legal possibilities to conduct business with them without the expressed consent of the parents or legal guardians. Does anyone else have the same issue? Is this something that happens on Klaviyo-side or did I miss a button or option during the creation of the form?If the automatic fill in of “2016” as birth year happens on Klaviyo side I’d suggest changing that, giving the customers at least the courtesy of adulthood ;) Kind re

3
C
Contributor I
11 months ago
C
Contributor I
Christian has QuestionsContributor I
asked in Sign-up Forms

Multi-Level Dropdown menu - Clear selection way with many brands and models

Hello, we produce parts for espresso machines and would like to know our customers owned brand and model. This will either happen during the sign-up process or in a dedicated subscription preference update mail during the sign-up/welcome-flow. The thing is, that we have more than half a dozen manufacturers with a lot of different machine models from each manufacturer. Creating a drop-down menu with all brands and models will be an overload of options. Like this:Brand A - Model A Brand A - Model B Brand A - Model C Brand B - Model A Brand B - Model B Brand B - Model C Brand C - Model A … A text input could produce a lot of misses due to typos or different ways of typing in the brand and model.Is there a way for, say, creating a dropdown for the brand and a second dropdown which options are depending on the selection of the first dropdown. Like this         Dropdown I - SelectionBrand A       Dropdown II - Displayed OptionsModel A (Brand A) Model B (Brand A) Model C (Brand A) Or having t

1
stephen.trumble
Community Manager
1 year ago
C
Contributor I
Christian has QuestionsContributor I
asked in Sign-up Forms

Alternate solution to language specific sign-up-form display

Dear Klaviyo-Team, we have a highly customized Shop and I was wondering whether it is possible to show different newsletter sign up forms depending on the site language displayed. In a different thread (here) there was a solution suggested to depend the sign-up form on whether there is an e.g. “FR” or “DE” or “EN” in the URL. This will not work for us, because we use the App weglot to translate the page and there are no language-tags in our URL, they are the same independend of the language. How could we solve this? Many thanks in advance,Christian

1
Taylor Tarpley
Community Manager
1 year ago

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