Topics started by dkjonzy

5 Topics

D
Active Contributor I
dkjonzyActive Contributor I
asked in Campaigns and Flows

Does anyone know how to distinguish preview emails after they are sent?

We have some links that send events back to Klaviyo that trigger new emails to be sent. When we send a preview email through klaviyo, the placeholders and filled in and the links are technically live meaning if someone accidentally clicked a link in a preview email, it would have consequences for the real person who’s test event was used to send the preview. Is there a way to distinguish whether an email was sent as a preview or to a real person as part of a flow/campaign so that we can disable the links for the previews but have them live in the real emails? Any placeholders that are replaced differently etc?

4
D
Active Contributor I
1 month ago
D
Active Contributor I
dkjonzyActive Contributor I
asked in Developer Group

AMP template editor scroll broken

Is it a know issue that the AMP template editor has scroll issues? The bottoms few lines of my templates are cut off. I can’t scroll any further down (it is at the very bottom) and yet the bottom few lines of the templates are still off screen. 

2
Brian Turcotte
Community Manager
8 months ago
D
Active Contributor I
dkjonzyActive Contributor I
asked in Developer Group

Cannot manipulate AMP templates using the API

HELP: Simple problem that causes intense friction for brands on Klaviyo Zaymo works with several Klaviyo brands to create interactive emails, specifically using the AMP framework which Klaviyo supports.As of now, we cannot manipulate AMP templates using the API, and our customers have to copy and paste each template into their account and then link it to an email in a flow. Am I missing something here? If this simple problem was fixed, we could bring interactive emails to many more non-technical marketers.

2
D
Active Contributor I
8 months ago
D
Active Contributor I
dkjonzyActive Contributor I
asked in Developer Group

AMP templates placeholder replacement broken

Hi there, It appears there is an issue when sending AMP templates where the HTML fallback template does not consistently have the placeholder replacement executed. I am sending a template where we embed a pixel tracker to notify us if the email is opened in AMP or in HTML. The AMP template works great but the HTML template does not get replaced. Here is the pixel after being sent, notice that not only was the event.extra.token not replaced but the default wasn’t used either meaning it was not processed at all. 

2
Brian Turcotte
Community Manager
8 months ago
D
Active Contributor I
dkjonzyActive Contributor I
asked in Email Templates and Coupons

Unsubscribe placeholder failing in AMP templates

Hi there! I am working a lot with AMP emails in Klaviyo. When I send an AMP template through Klaviyo, the unsubscribe link in the AMP code doesn’t seem to get replaced like it does in a HTML version. The email displays with AMP enabled but the {% unsubscribe %} is not replaced. Here is a screenshot and a snippet of the AMP code.<span class="vljjxnulex">You're receiving this email because you subscribed at triabeauty.com. We promise to use your information only according to our <a href="https://www.triabeauty.com/pages/privacy-policy" class="iaihtmkngu">privacy policy</a>. {% unsubscribe %}</span>Is there a reason that this tag is not being replaced in the AMP version when it is replaced in the HTML? Does anyone know a good work around for this issue? I think it is fairly important to still provide an unsubscribe link even in the AMP version. I would like the unsubscribe link to be the same as the HTML version for tracking purposes.

3
Taylor Tarpley
Community Manager
10 months ago

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