Topics started by steez_brand

7 Topics

steez_brand
Active Contributor I
steez_brandActive Contributor I
asked in Developer Group

Klaviyo / Shopify Hydrogen

With the new production release of Hydrogen, I’ve started building out a new store with the framework and I’m really loving it! I realized, though, all of the automatic Shopify x Klaviyo integration that sends/tracks all my events is currently installed through my regular theme would probably stop working?  How exactly does the automatic integration work, because I don’t remember having to write any code into the theme? And would it be easy to ensure it would still be working in my Hydrogen/React build? What I’m hoping I WON’T have to do is put custom code to send events in all of the places that I want to track.  Any advice here? Thanks!

2
steez_brand
Active Contributor I
1 year ago
steez_brand
Active Contributor I
steez_brandActive Contributor I
asked in SMS

How Do I Filter Those Who Receive a Discount Message in my SMS Welcome Series?

I’ve turned on SMS consent at checkout now that it’s become available and I’m wondering if this will now trigger my SMS Welcome Series that is triggered off ‘when someone give SMS consent’. I’m assuming it will which isn’t great because that will mean the person gets a discount code directly after they’ve just made a purchase which is kind of a bad experience in my opinion. Any recs on how to make this not happen?

5
Taylor Tarpley
Community Manager
2 years ago
steez_brand
Active Contributor I
steez_brandActive Contributor I
posted in Email Templates and Coupons

Coupon Formatting Best Practice

Anyone have any insight as to whether it’s best to send a coupon code as a link that will automatically apply the coupon code VS sending it as plain text that is easily copy/pasted? Looking for some best practice tips on how to send dynamic coupons in welcome/abandoned cart flow. Thanks!

1
alex.hong
2 years ago
steez_brand
Active Contributor I
steez_brandActive Contributor I
asked in SMS

Can we get an app for SMS coversations?

We’re seeing amazing results with getting to engage with our customers/fans through SMS, the only thing we wish we had to keep up to date with the messages is a simple mobile app! In the pipeline possibly?  We ❤️ Klaviyo. Thanks for a great product. 

1
David To
Klaviyo Employee
2 years ago
steez_brand
Active Contributor I
steez_brandActive Contributor I
asked in SMS

Seperate Welcome Flows for Mobile SMS Consent

From what I can tell you can’t really separate Welcome Flows for SMS signups that come from a mobile form (the one where you just click and it pulls up your messages with a text to join). We have that form as a second step on our welcome popup but we’re also using another version embedded for periodic AMA with our brand ambassador.  When we do the AMA’s it would be great to trigger a different flow than here’s your 15% off coupon, and more like “Hey, here for an hour or so AMA”. While the welcome popup should always just be doing it’s thing and triggering the welcome flow that sends out the first time purchase coupon. The reason I can’t figure out how to do this is because it appears the mobile SMS signup doesn’t send a $source attribute with it. Is there another way to accomplish what I’m trying to do?

1
Dov
2 years ago
steez_brand
Active Contributor I
steez_brandActive Contributor I
asked in Campaigns and Flows

Reusing Expiring Dynamic Welcome Coupon in Abandoned Cart Flow

At the moment I’ve got a dynamic welcome coupon set up ‘welcome15’ that is set to have an expiration of 7 days. I am using this same code in our abandoned cart flow as well but only for customers who have never purchased. I’ve noticed those emails are getting a great open/click through rate but no purchases. My questions are: If someone is currently in the Welcome Flow, are they getting the same exact coupon in the abandoned cart flow if they abandon their cart? If someone was previously in the welcome flow, never purchased, and then a few weeks later they are in the abandoned cart flow, does the abandoned cart flow know to create a new discount code for them and not use the previous expired one?Basically, I’m concerned customers are getting expired codes possibly? Do I have this setup in the best way I can for success with our welcome offer?

3
steez_brand
Active Contributor I
2 years ago
steez_brand
Active Contributor I
steez_brandActive Contributor I
asked in Sign-up Forms

Slide up form seems to always show when coming from social media

We have our signup form to not show to existing Klaviyo profiles and to not show for another 30 days when x’d out. Which always seems to work in the browser. When launching our site from Instagram in a child browser I am noticing it seems to show always. Is there a fix for this?

4
steez_brand
Active Contributor I
2 years ago

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