I’m looking for a way to translate validation messages used in sign up forms.
The Language of the list is set to Polish but despite that the validation messages, like: “This field is required” or “Please enter a valid email address” are presented in English and I’m unable to locate settings to either set them to Polish or translate.
Please kindly advise.
Best answer by David To
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+60
Hey
Really appreciate you point this discrepancy out! I’ll pass your note over to our Product Team to include in our product enhancement request.
David
+8
Hi there,
Changing the list’s language settings should change the language of the opt-in messages for the form. Have you double-checked that you are changing the language settings of the list connected to the form?
Best,
Caroline
+8
Hi Peter,
What type of signup form are you using (i.e. embed, popup, fly-out)?
Thanks,
Caroline
+8
Additionally, could you post a screenshot of the signup form text which is still appearing in English? If you’re able to PM me the list ID as well I can take a look.
+1
Hi Team-Klaviyo!
Could you solve the problem to translate validation messages used in sign up forms?
Please tell me yes, I guess it wouldn’t be that hard to add this to the settings, right.
+60
Hi
Thank you so much for sharing this to help out your Community users and share your wisdom with others!
This is what makes our platform great!
-Taylor
+60
Hey
Our product team is aware of this Product enhancement to have the ability to translate those error messages within signup forms. At present those error messages are hard coded to display in english and is not adjustable.
The current work around and best answer to allow the validation messages to be translated would be to custom code and use your own custom signup form. You can find resources we offer on how to build your own custom signup forms using HTML/CSS from the Help Center articles below. Because using a custom built signup form allows for more customizations that is dictated by how the form is built, it offers more flexibility in its behavior such as having those error/validation messages appear in a different language.
If we receive any updates from our Product Team regarding the enhancement of this feature, we’ll be sure to update this thread with the news!
Happy holidays!
David
+8
Hi Peter,
I’ve checked with our signup forms team and unfortunately list settings do not impact signup forms; the settings only impact the unsubscribe and manage preferences pages associated with that list. I am happy to pass this product feedback along to their team.
Best,
Caroline
Still can't translate these fields? An update would be much appreciated!
+8
Hi there,
I definitely understand your frustration there and am similarly hopeful that this issue will be prioritized. Your product feedback is very helpful for our team.
Can you provide a screenshot of the rendered text? One thing I would try is surrounding the text with <p> or some other text element, but I might have additional suggestions once I can see what the text looks like when rendered.
Best,
Caroline
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