I send SMS failed, Because my phone number is not verified?
I need a phone number to send SMS now, but it need to be verified for 7-10 days. I cannot wait, I need to send SMS at once! Is there any way to accelerate validation?
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Hello
Welcome to the Klaviyo Community!
Unfortunately, there wouldn’t be a way to accelerate the verification process.
Although Klaviyo will automatically submit toll-free numbers for verification, this process is all handled by our upstream provider which does take an estimate of 7-10 days to validate.
As of May 15, 2022, wireless carriers do not allow you to send any SMS from unverified toll-free numbers. For this reason, we recommend waiting to send until your number is verified.
If you’re new to SMS, I would suggest taking a look at our Getting started with SMS and MMS for the first time and Migrating from another SMS provider to Klaviyo Help Center article.
I hope this helps!
David
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