We have recently set up a Klaviyo account for our company and were ready to launch it this weekend. We added all the billing information and paid for our relevant subscription for which we received a receipt confirming this.
However, when looking at the account we can see that it has not been upgraded and we are therefore unable to start sending out emails which is incredibly frustrating. How can this be fixed to ensure that the account is upgraded?
Best answer by stephen.trumbleView original