I signed up for K the same day I signed up for Shopify not knowing about the limit of support for free accounts. It took me longer than 60 days to set up my shop, so I am now in the wilderness. My default sender email address is set as info@mycompany.com . However, emails are bouncing because the address is coming through as mycompany@mycompany.com which does not exist. What am I to do if the very basics don’t work. I am really fed up with the total lack of access to support. What is the point of the Rolls Royce of system if the ignition key doesn’t work?
Best answer by Irrra
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