Question

GTmetrix (cancelled) page speed issue

  • 10 June 2021
  • 1 reply
  • 47 views

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Hi all, we came across a very weird page speed issue in Gtmetrix which appears to be (cancelled), and 0KB size. Our main question is: if this is flagged as an issue with a (cancelled) voice and 0KB size, is this actually an issue? What would that even mean, and is there anything we can do about this? The link looks something like this: https://static.klaviyo.com/onsite/js/klaviyo.js?company_id=+PUBLICKEY&siteground-async=1 

 

Is anyone else in the same boat?

Cheers.


1 reply

Userlevel 6
Badge +5

Hello @MaryB,

Thanks for posting your question to the Community.

The snippet your describing is Klaviyo’s standard snippet of onsite javascript which is required for web tracking (more information on that here). You will need this script on your site. With respect to specifics called out by Gtmetrix, (0KB and cancelled status) that would be a question better suited for them to explain why it’s showing these numbers when the script should be active on your page and has a size > 0KB.

Thanks and have a great weekend.

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