How to disable the double opt-in on an account level?

  • 18 April 2023
  • 1 reply


I see that the double opt-in is only at Lists level but I would like to disable it at account level. It was possible before I think.


Best answer by Taylor Tarpley 18 April 2023, 23:06

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Hi @margaux1803


Welcome to the Community!


For the last two years, users have been able to self-serve opt-in preferences. However, before, this option wasn’t available to free account and you had to write into support for your request.


However, there isn’t an option to disable double opt-in via an account level, you will need to do this in each Lists’s settings option. I’d check out this interesting thread from one of our Champions on considering double opt-in vs single that might be insightful for you! 


 Thanks for participating in the Community!