My dad was charged (from Klaviyo inc. software) about 120usd on his credit card in the name of Klaviyo but we can't figure out where it comes from. My dad is a retiree, he has no business for which he needs Klaviyo. He doesn't even have a klaviyo accountIs it possible to go back to the details? could it be a hacker or fraud problem?This is the second time this has happened to him. We fail to understand. Thank you!!
Best answer by stephen.trumbleView original
I am so sorry to hear that your father was charged for Klaviyo even though he doesn’t have an account. Please submit a ticket with our support team who has access to private information and can connect you with the right people to find a quick solution for this.