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Why can't I access Klaviyo support?

  • 6 October 2022
  • 2 replies
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I have been contacted by someone with a Klaviyo address and provided them some information, but have received another email from them that looks dodgy so concerned Klaviyo has had another security breach. I’ve tried to message support via their link but the message won’t send - there is no way to contact support… I pay a lot of money for this service, what on earth is going on??

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Best answer by Taylor Tarpley 6 October 2022, 18:27

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Hi there @SandO

 

Thanks for sharing your question!

 

I’m very sorry that you’re experiencing this issue! I can see that you were able to submit a question to our support team and they are aware of your issue and will be contacting you about this matter further!

 

-Taylor 

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Thanks so much Taylor, it took a few hrs but it finally went through!

Look forward to hearing from someone.

 

Kind regards

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