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Why is my account disabled?

  • 27 November 2022
  • 3 replies
  • 50 views

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I just started my account today, but I always encountered problems. As soon as I sent message to the client, the account was disabled. Why Why Why??????

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Best answer by Taylor Tarpley 28 November 2022, 18:29

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Userlevel 7
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Hi @Mary Lucky

 

Very sorry to hear of the inconvenience and frustration you must be experiencing! 

 

I believe the best past forward would be to reach out to our Support team and let them know the situation you’re in so they can give more insight into your situation and the path forward. 

 

Thanks for participating in the Community!
-Taylor

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Hi 

I contacted them, hoping they could offer me real help

Userlevel 7
Badge +58

Hi there @Mary Lucky

 

I can see my colleague David also left you a comprehensive reply linked below. I would encourage you to continue to work with our Support team on this ongoing issue! 

 

-Taylor