Bounces and spam issues with German emails

Hello @LydiaQuincy,

Welcome to the Klaviyo Community!

Outside of running an inbox placement test through Email on Acid, have you tried sending test emails to these inboxes to confirm these findings? In my own experience, I always suggest verifying results from third-party providers to confirm the findings. 

When DKIM passes but SPF fails, this oftentimes is a false negative stemming from an misaligned from address domain. This is further supported by having a failed DMARC - which suggests a misaligned domain authentication. 

That is all to say, this would be something you’ll want to investigate further with your IT/Network administrator. Klaviyo also offers an extensive network of Klaviyo Partners who can further help with these in-depth matters. Some of these partners are also experts in deliverability and troubleshooting DNS issues like our Community champion, @inboxingmaestro.

I hope this helps!

David